Senior Product Manager, Pricing & Billing
From our founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, your data just arrives in your warehouse, canonical and ready to query, no engineering or maintenance required. As we watch more and more companies leverage our technology to become truly data-driven, we’re proud not only of our growth but also of the fact that we’ve grown without compromising our core values.
Integrity.
We do the right thing, even when it's harder in the short run. We challenge the status quo by reasoning from first principles.
Initiative.
Fivetran belongs to all of us. We take ownership and are accountable for getting things done. Through curiosity, learning, and coaching, we grow as individuals and teams.
One team, one dream.
We share the pains and successes of our customers, partners and colleagues. We seek, gather, and trust a diverse group of teammates with different perspectives to guide Fivetran's progress.
If these values resonate with you, we’d love to hear from you.
About the role:
Fivetran aims to make access to data as simple and reliable as electricity. As a product manager of our pricing & billing strategy, you'll identify ways to help make it even easier to buy and manage spend within your Fivetran account. This is a high profile role; you’ll be a product leader that collaborates closely with our customers, executives, sales, customer success, design and engineering to deliver a simple, easy pricing model and user experience for buying Fivetran while achieving our financial goals as a business.
Example projects could include:
- Refining our usage tracking to power new automated business logic
- Enabling new payment methods or frequencies
- Building more self-service buying options
- Making it easier for users to understand their consumption
- Collaborating with stakeholders to change aspects of our model
- Interviewing customers to validate our packaging strategy
- Build and manage the pricing, billing & usage product roadmap; set quarterly goals and track deliverables and results
- Prioritize major initiatives to improve the ease of use around billing, pricing and usage monitoring for all segments and personas in the Fivetran customer base
- Perform in-depth data analysis and user research to identify areas of opportunity for improvements
- Collaborate closely with design, analytics, engineering, and business leads to drive successful changes
- Evangelize the success of your initiatives
- Experience working on SaaS pricing and/or billing
- Ability to analyze user data and extract business requirements from multiple stakeholders and transform them into usable and elegant product specifications in close collaboration with design
- Demonstrated use of analytics, user research, and business cases to drive decisions and improve products.
- 2+ years of product experience in B2B
- Ability to inspire, motivate and lead designers and engineers
- Have a user focused mindset; deeply empathetic to customer needs
- Technically conversant and able to collaborate easily with designers and engineers on complex problems
- Highly collaborative cross-functionally and within product organization
- Strong attention to detail
- Ability to balance multiple projects and deadlines
- 100% paid Medical, Dental, Vision and Basic Life Insurance. Benefits begin on your first day!
- Option of Health Savings Account (HSA) or Flexible Savings Account (FSA)
- Generous paid time off (PTO) plus paid sick time, holidays, parental leave, and volunteer days off
- 401k match program
- Eligible donation match program
- Monthly cell phone stipend
- Work-from-home equipment reimbursement for your home office setup!
- Professional development and training opportunities
- Company virtual happy hours and fun team building activities
- Pet Insurance -- and yes, you can bring your well-behaved fur babies to work
- Commuter benefits to help with transit and parking costs
Shaped by the real-world needs of data analysts, Fivetran technology is the smartest, fastest way to replicate your applications, databases, events and files into a high-performance cloud warehouse. Fivetran connectors deploy in minutes, require zero maintenance, and automatically adjust to source changes — so your data team can stop worrying about engineering and focus on driving insights. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.
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