Senior Product Manager - Search at Udemy

| San Francisco
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We're a small team with a big mission - to improve lives through learning. We're looking for folks who are incredibly hungry, passionate, smart, fun, scrappy, (we could go on :-)) to help us achieve that mission. With our vast catalog of courses created by instructors teaching in different languages, styles, and topics, your job is to help students navigate our catalog and find the perfect course via our on-site search engine (the primary way students on Udemy explore our catalog today).
The person in this role will be working closely with a team of machine learning engineers and backend engineers, but will also interact and collaborate with other product managers and data analysts remotely, to optimize and innovate on our on-site search engine.

Here's what you will be doing:

  • Own the backend and algorithms for Udemy’s on-site course search experience as well as other search experiences throughout the site.
  • Define our search vision, strategy, key problems, and opportunities.
  • Collaborate with data scientists and engineers to brainstorm and design appropriate solutions.
  • Work with design and front end engineering to drive an aligned strategy.
  • Build team culture and processes that aid effective and speedy product development.
  • Design, launch, and analyze experiments.

We're excited about you because you have:

  • 4+ years of relevant Product Management experience at a fast-growing consumer internet company.
  • 4+ years working with machine learning engineers and backend engineers.
  • Exceptional ability to work cross team and effectively communicate with remote teams in Content, Marketing, PR, Design, Product, and Engineering.
  • Strong disposition for data-driven product development; ability to write SQL queries (or similar) and do independent data analysis.
  • Familiarity with backend infrastructure and data pipelines and workflows.
  • Familiarity with ElasticSearch a plus.
  • User-centered, design-thinking mindset with an ability to bridge technical and business worlds.
  • Clear, pro-active, and confident communicator able to bring people along at all levels of an organization.
  • Incredibly strong problem solving abilities and solution-oriented mindset; when you run into a brick wall you can quickly come up with 10 different ways to run around it.
  • Drive and persistence.
  • Highly structured thinker.
  • Strong intuition on customer problems and needs.
  • Deep passion for Udemy and our mission.

ABOUT UDEMY
We believe anyone can build the life they imagine through online learning. Today, more than 40 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), and São Paulo (Brazil).
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HiveDatabases
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

SOMA

An Insider's view of Udemy

How would you describe the company’s work-life balance?

I’ve been really impressed by the work-life balance at Udemy. Each team has the freedom to choose a schedule and system that works for them. Everyone is committed to the success of their team and Udemy as a whole, and this flexibility and trust enables each of us to work in a way that helps maximize our impact.

Katie

Full Stack Web Development Software Engineer, Instructor Loyalty

How do you collaborate with other teams in the company?

As a member of the Marketing Efficiency Decision Science team, I help determine how Udemy can invest money efficiently. We partner with all levels of the Marketing and Finance teams to align our goals and drive implementation. We also work with the Data Products and platform team to ensure we utilize the most robust models and architecture.

Silvia

Data Scientist II

How does the company support your career growth?

Udemy provides me with daily opportunities to grow as an engineer. My manager genuinely cares about my career plan and professional growth. In every project that we’ve chosen for me to work on, I had the chance to improve my weaknesses and demonstrate my strengths. It is so important to feel valued at work, and Udemy has been doing a great job.

Duygu

Senior Staff Engineer

How do you make yourself accessible to the rest of the team?

My philosophy goes beyond normally scheduled one-on-ones, which I regard as simply guaranteed check points. I have a truly “interrupt me anytime” policy, so my staff feels comfortable enough to talk with me at any moment. My team is my work-family and, as with my own family, it is a top priority for me to be there to support them.

Justin

Senior Data Science Manager

What are Udemy Perks + Benefits

Culture
Intracompany committees
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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