Senior Product Manager - Sendoso for Marketing

| San Francisco
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Who We Are:


Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 


Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.


Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.



About Your Role: 


As a Senior Product Manager, you will have full ownership of a core set of product capabilities for the marketing personas. Marketing users are #1 in terms of engagement and marketing use cases are core to the product. You build and optimize our Sending Platform and features as it relates to end-to-end marketing experiences. You will obsess about building the most intuitive and easy to use experiences during the entire marketing journey. You will use data and market intel to drive decisions.

Who You Are:

  • You are creative and passionate about building human connections through direct mail and gifting.
  • Empathetic with users and motivated to solve their biggest problems
  • Passionate about pushing through obstacles to achieve high impact results
  • Obsessed with creating clarity out of ambiguity
  • An analytical problem solver, driven by data
  • A proactive team player who can work across domains to complete projects

What You’ll Work On:

  • Own end-to-end capabilities of the product for marketing use cases from conception to adoption
  • Dream up the coolest and unique ways to WOW marketing senders and recipients
  • Work directly with customers and executives to define a roadmap for your product area
  • Translate the upcoming product roadmap into clear stories and PRDs for engineering 
  • Collaborate with design and engineering teams to execute on the product roadmap
  • Coordinate with CX and Marketing to launch new features, monitor their adoption and iterate on customer feedback and data insights

Experience:

  • Have direct experience in marketing or sales/CRM tech, or as a marketer that moved into product management.
  • 4+ years of product management experience, or 2+ with additional marketing experience 
  • Produced clear and concise product roadmaps and requirement specifications
  • Driven results through cross-functional collaboration - design, engineering, marketing, partnerships, and creative teams
  • Defined and measured success of features launched to optimize acquisition, engagement and retention 

Bonus Points If You Have...

  • Have expert knowledge of marketing tools
  • You have solved marketing problems with AI/ML
  • E-commerce or marketing tech experience

What We Believe:

  • Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.
  • One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us.
  • Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 
  • Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections. 

What You’ll Love:

  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan 
  • Employer-paid membership to One Medical
  • Volunteer Time Off 
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs) 
  • Fitness discounts through ClassPass
  • End-to-end family planning discounts through KindBody
  • Discounted pet insurance through PetPlan
  • Free and discounted legal benefits through Rocket Lawyer
  • Financial wellness benefits through SoFi
  • Team Outings 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

  • Catered Lunch & Breakfast
  • Dog Friendly Offices
  • Collaborative Office Space
  • Stocked Kitchen

What We Believe:


Conquer Giants! We get things done. Moxie is in our DNA, and we’re breaking down the barriers that separate the world.

One Team! Everyone belongs here, and whether it is your first day or you’re the CEO, your voice and ideas matter to us.

Relationships Matter! It’s a cluttered, digital world out there, but our connections are real. We’re all humans, so we treat each other and our customers like humans too. 

Reinvent! Forget thinking big. We think meteorically by redefining what’s possible and shaping the future of human connections.


What You’ll Love: 


• Comprehensive Medical Plans plans - we've got you covered

• Take-What-You-Need Time Off

• Vacation Bonuses 2X/Year

• 401K Plan

• FSA Plan 

• Employer-paid membership to One Medical

• Volunteer Time Off 

• Birthday Time Off

• Generous parental leave benefits for both birthing and non-birthing parents

• Access to Employee Assistance Programs (EAPs) 

• Fitness discounts through ClassPass

• End-to-end family planning discounts through KindBody

• Discounted pet insurance through PetPlan

• Free and discounted legal benefits through Rocket Lawyer

• Financial wellness benefits through SoFi

• Team Outings 

 

We're currently working from home due to Covid-19, and the following will apply once we're safely back in the office:

• Catered Lunch & Breakfast

• Dog Friendly Offices

• Collaborative Office Space

• Stocked Kitchen


Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Location

In the heart of FiDi, Sendoso HQ is an 8 min walk from both Montgomery and Embarcadero stations, with plenty of trendy restaurants, bars, shops and parks nearby.

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