Senior Product Manager

| San Francisco
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About us:

Grand Rounds is a new kind of healthcare company. Founded in 2011, the company is on a mission to raise the standard of healthcare for everyone, everywhere. The Grand Rounds team goes above and beyond to connect and guide people to the highest quality healthcare available for themselves and their loved ones. Grand Rounds creates products and services that give people the best possible healthcare experience. Named a 2019 Best Place to Work by Glassdoor and Rock Health’s 2018 Fastest Growing Company, Grand Rounds works with inspiring employers and doctors to empower them to be the change agents we need to make our shared vision a reality.

About the role:

We are looking for a Senior Product Manager with high impact consumer experience to help build the products that ensure our members have seamless access to quality clinical care. We believe that treating people as whole patients leads to better health outcomes. We acknowledge the logistical and financial barriers that prevent people from getting care, and we leverage technology to broaden access to quality, expert medical care. We use data to inform how we engage with our members, and ground our products with sound clinical strategies. 

As Senior Product Manager, you will...

  • Define the product vision, strategy, and roadmap for both existing and yet-to-be-developed products that deliver clinical services to our members.
  • Work closely with design, engineering, data science and other cross-functional partners to prioritize features and ship products across the full product lifecycle from ideal research, design, specification, metrics definition, development, launch and beyond.
  • Partner with our clinical team and network of providers to incorporate clinical insights across our product suite.
  • Serve as an internal and external evangelist and champion for the clinical impact of our products.
  • Understand and analyze user needs using both quantitative and qualitative tactics.
  • Understand the competitive landscape, and use customer feedback to identify new market opportunities and develop strategies for capturing those opportunities.

Qualifications:

  • 5+ years experience as a Product Manager, with a strong track record of delivering high-impact products throughout the lifecycle.
  • 5+ years experience working with engineering and design teams developing software products and technologies
  • You have partnered with go-to-market teams to successfully launch products.
  • Strong business acumen, intellectual curiosity, and desire to become a subject matter expert in a complex ecosystem.
  • Excellent analytical skills and experience defining and measuring product metrics.
  • You believe that the way that people receive healthcare can and should be better.
  • You have deep empathy for our members, and keep the patient and their needs at the center of the product.
  • You have a track record of wrestling with complex problems to develop simple and user-friendly solutions.
  • You are equally comfortable talking with clinicians, patients, and customers alike.
  • You have a solid understanding of the technical foundations of internet products that enables you to communicate with and earn the trust of engineering partners.
  • You possess excellent written, verbal communication, and presentation skills.
  • You excel with collaborative projects that include cross-functional teams.
  • Previous experience in healthcare technology highly preferred, but not required.

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Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

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Location

We are located in downtown SF close to many restaurants and public transportation options. And our biggest office perk: beautiful views of the bay.

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