The Senior Product Manager is the owner of the endpoint platform features and functionality from conception to post-launch monitoring and improvement.  This includes ensuring the high quality of the systems so that our clients are assured of compliance to existing standards and regulations.

*This role can be based remotely on the East Coast.

Responsibilities:

• Primary point of contact for all questions related to endpoint product requirements.
• Deeply understand our customers' needs, market dynamics, and competitive landscape.
• Champion our internal & external customers' needs to inform product strategy and roadmap.
• Create, maintain, and monitor business requirements for product(s) appropriately managing change control throughout the product lifecycle.
• Create, maintain and monitor product requirements, appropriately managing change control from conception to post-launch monitoring and improvement.
• Synthesize internal and external user feedback in the creation and maintenance of product requirements.
• Create, maintain, and monitor risk assessment for product(s) appropriately managing change control throughout the enhancement process
• Collaborate with internal and external stakeholders to fully evaluate the benefits, cost, and return of endpoint products.
• Continually evaluate product backlog for technical feasibility and priority within the product roadmap.
• Accountable to ensure training processes and materials are available and aligned to the corresponding user profile.
• Accountable to ensure that endpoint products and their development adhere to regulatory standards, including generation of appropriate Standard Operating Procedures and Work Instructions.
• Assist in the definition and implementation of internal and external messages and communications around each product release.
  

Qualifications:

Education: 

• Bachelor's degree or equivalent and/or appropriate working experience

Experience:

• 4-7 years’ experience in a software Product development role, with a proven ability to understand technical concepts.
• Strong ability to understand technical software concepts.
• An excruciatingly high-level of attention to detail with excellent organizational skills and a proven ability to multi-task.
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
• Previous experience working in a fast-paced, entrepreneurial environment preferred.
• Prior experience in clinical IRT/RTSM/IXRS is preferred.

Skills:

• Strong attention to detail
• Excellent organizational and time management skills
• Good communication skills
• Attentive listening skills.

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.    

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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