Senior Product Operations Manager, AdRoll

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NextRoll is seeking a Senior Product Operations Manager to drive operational effectiveness across our rapidly growing AdRoll Product, Design, and Engineering (PDE) organization. As Senior Product Operations Manager, you’ll play a crucial role in helping the AdRoll PDE organization to operate seamlessly, transparently, and drive accountability by establishing processes, tools, measurable goals, and cross-team communication streams. You’ll be a key driver in helping AdRoll and our customers succeed while enabling our AdRoll PDE organization to scale and grow.

This role is open in our San Francisco, New York, Salt Lake City offices, or Remote.  

Proof of COVID-19 vaccination is required to enter a US NextRoll office. Please notify us to request accommodation.

Not sure that you might not be perfect for this role? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make:

  • Define and standardize the product development process from discovery to launch to ensure increased enablement, rigor, and consistency
  • Collaborate on the governance of critical initiatives through standardizing the communication process, meeting cadence, and update format improving cross-functional transparency and visibility
  • Define and partner with key stakeholders to align on roles and responsibilities across the product development process and critical initiatives to ensure clear ownership, collaboration, and accountability
  • Be a meaningful driver to ensure accountability in delivering on the defined frameworks, processes, and governance 
  • Partner with Product Managers, Product Analytics, Business Analytics, and FP&A to establish meaningful product goals, track success towards set goals, and evaluate results in order to improve our operations
  • Help AdRoll’s PDE organization grow in continuous product discovery and product velocity
  • Be the connective tissue between the Product Organization, Sales Enablement, Product Marketing, Marketing, Customer Success, and Sales to understand cross-functional dependencies, knowledge gaps, and opportunities
  • Work closely with the Chief of Staff overseeing the Office of the CTO, and AdRoll’s PDE Leadership spanning the VP of Product, VP of Design, and VP of Engineering; to effectively operate in ways that meet the needs of the entire BU as represented by BU President
  • Help the AdRoll VP Product operate effective bi-weekly Product Review Meetings and other strategic objectives

Skills you’ll bring:

  • A BA/BS degree or equivalent work experience
  • 7+ years of experience in operations, product management, project or program management
  • Experience in SaaS-based technologies and platforms, knowledge of the Marketing Technology space an added plus
  • Strong written, and verbal communication skills that can effectively communicate up and down the organization 
  • Ability to build relationships with key members across the organization
  • Meaningful active listening skills to keep a constant pulse on the organization to identify challenges, and gaps that create opportunities for improvement
  • Data-driven thinker and analytical mindset across both quantitative and qualitative data
  • A “get it done” mentality; A self-starter with a discipline for defining priorities, driving decisions, and getting closure on tasks and projects

Benefits and perks: 

  • Competitive salary and equity
  • 100% employee coverage for medical, dental and vision premiums
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax and Roth)
  • 4 weeks of paid time off and work/life balance
  • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back

About NextRoll:

NextRoll Inc. is a marketing and data technology company with a mission to accelerate growth for companies, big and small. Our proprietary data and machine learning powers data-driven marketing for over 37,000 customers. We empower growth through our three business units: AdRoll, a growth platform for ambitious D2C companies, RollWorks, an account-based platform for ambitious B2B companies, and NextRoll Platform Services, a marketing-technology-as-a-service offering that enables businesses the flexibility to build and enhance their marketing solutions. NextRoll Inc. is a privately-held company headquartered in San Francisco, CA. To learn more visit nextroll.com 

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please notify us to request accommodation.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RustLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • StatamicCMS
    • SalesforceCRM
    • AdRollEmail
    • MarketoLead Gen

Location

San Francisco is our hometown, and we have a large population of Rollers in the Bay Area. We offer access to shared workspaces for Rollers in the City and region who want to meet in person and collaborate face-to-face. This is optional for most Rollers, as we embrace a remote-first mindset.

An Insider's view of NextRoll

laura-fowler

How would you describe the company’s work-life balance?

I highly recommend our company to family, best friends, and anyone looking for a place where a healthy culture is as important as a balance sheet. Our company offers many supplemental programs to help employees maintain work-life balance and improve their mental and physical health.
laura-fowler

Laura

New Business Account Executive
kushan-patel

What's the biggest problem your team is solving?

As NextRoll is on a journey from previously being a media-only business to a full SaaS-based marketing platform for B2B and B2C customers, we’ve embarked on opportunities to take our data science and machine learning teams' talents and apply them to brand new areas in the MarTech space.
kushan-patel

Kushan

VP of Product
pleasant-middelhof

How does the company support your career growth?

From providing programs that bring joy to the employees to promoting ongoing education reimbursement, as an employee, you can tap into many ways to be even more successful professionally and personally. We hire incredible people who bring unique talents to the organization, and NextRoll intentionally invests in ways to help everyone grow.
pleasant-middelhof

Pleasant

Sr. Manager, New Business Sales (Strategic)
vibhor-kapoor

How do you empower your team to be more creative?

We can all get caught in the “what” and “when” and spend little time on the “why.” Flag planting can be very powerful and helps teams do their best. Leadership is a lot about outlining the “why,” bringing the inspiration to be on the journey and coaching along the way. Building trust with one team mindset is also key.
vibhor-kapoor

Vibhor

President of AdRoll

What is your vision for the company?

As we embark on the journey ahead, our incredible culture will be front and center for me. I'm committed to listening, learning, and tapping into the collective brilliance of our Rollers so that together, we can write the next chapters of our NextRoll story.

Roli

Chief Executive Officer

What are NextRoll Perks + Benefits

NextRoll Benefits Overview

Competitive salary and equity
100% employee coverage for medical, dental and vision premiums
Short and long term disability benefits at no cost to the employee
Basic life and AD&D insurance at no cost to the employee
401K Plan (Pre-tax and Roth)
4 weeks of paid time off and work/life balance
Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
Join a community of fellow Rollers as a member of one of our Employee Resource Groups
Ample opportunities to volunteer with local organizations with NextRoll Gives Back

Culture
Volunteer in local community
NextRoll Gives Back connects our employees with opportunities to volunteer their time–advancing education, professional development, and community support.
Partners with nonprofits
San Francisco Education Fund, June Jordan School for Equity, SF Marin Food Bank
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
We have an autonomous culture where you'll work with your manager to adjust your schedule as needed.
Remote work program
It is up to our employees if they'd like to work in-office, flex (combination of in-office and WFH), or fully remote. Learn more here: https://rollwhereyouthrive.com/
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
We want every Roller to feel that NextRoll is a place where they belong. So employees across the company have formed a variety of employee resource groups. All ERGs welcome allies.
Hiring practices that promote diversity
Check out our feature with BuiltIn about how we reduce bias in our interview process. https://www.builtinsf.com/2020/07/17/reduce-hiring-bias
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
NextRoll covers 100% of premiums for all employees
Vision insurance
NextRoll covers 100% of premiums for all employees
Health insurance
NextRoll covers 100% of premiums for all employees
Life insurance
Wellness programs
RollWell is focused on the well-being of our teams and provides unique programming that includes live-led meditation sessions, workout classes, and accounts with Class Pass, Calm, and Modern Health.
Team workouts
NextRoll's team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Mental health benefits
Free Calm App, wellness and mindfulness talks from David Perls (https://www.sfstress.com/about-david-perls)
Financial & Retirement
401(K)
401(K) matching
Company equity
NextRoll wants all of our Rollers to have a piece in our company's success and offer stock options that vest over a 4 year period, with a 1 year cliff.
Employee stock purchase plan
Performance bonus
We offer a structured performance bonus plan for many of our roles. Bonuses are paid out on a monthly, quarterly, or annual basis (role dependent).
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
NextRoll offers 12 weeks of paid family leave
Vacation & Time Off Benefits
Generous PTO
NextRoll offers 20 days (4 weeks) of PTO per year
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
In-office employees get snacks and periodic in-office lunches. Remote employees get a monthly Crafty snack box mailed to their home.
Company-sponsored happy hours
Onsite office parking
An on site lot is available for parking by daily reservation
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
NextRoll has our own Learning and Development team that creates training programs to help our Rollers further their skills.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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