The Role 

We are looking for a passionate software product manager with experience developing engaging customer experiences especially through mobile apps. You will be responsible for the vision, detailed product requirements, and use cases for Span’s existing and future software products. This includes the two existing mobile apps for homeowners and installers as well as future web platforms and external APIs. You will constantly be testing the product to validate that features match expectations, understand product gaps, and look for improvements. You will evaluate integration opportunities between Span and distributed energy systems, smart home devices, as well as other energy management services. You will create a close relationship with all Span team members and many of our customers as some of the best product features often originate from unexpected places. You will work with the software team to implement features that will excite Span customers.

In this role, you will:

• Define a product vision that impresses users and inspires the development team

• Own full roadmap of device software, cloud software, and mobile apps

• Drive implementation of roadmap with software team

• Write product requirement documents that clearly communicate key objectives

• Define use cases for new product concepts

• Collaborate with the business development team to analyze and approximate market sizes to make a case for or against investing in new features and integrations

• Collaborate with hardware team to ensure continuity across product development

• Develop, refine, prioritize and track the implementation of requirements and new features

• Prioritize bugs and small enhancement requests against planned feature development

• Coordinate communication of updates to internal and external audiences: business development, customer support, and app users

• Collect customer feedback; share learnings and help foster understanding and empathy for our customers throughout the entire organization

• Design usability studies, run them, and improve product features based on the results

• Define metrics to enable collaborative tradeoff decisions with the engineering team relating to product features, cost, and schedule

About You 

Required Qualifications

We are seeking a software product manager who has:

• 3 to 7 years of experience in software product management

• Direct experience interfacing with engineering and technical development

• Experience with mobile apps

• Proven experience in managing across the complete product lifecycle, from concept to end-of-life

• High level of comfort with ambiguity and fast-pace environments

Bonus Qualifications

We would love to hire someone who has one or more of the following:

• Prior experience in smart home, IoT, renewable energy, or distributed energy resources

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions

• Exceptional interpersonal and communication skills, both written and verbal

• Influenced cross functional groups

• Mobile experience for both iOS and Android apps

• Experience developing requirements for APIs and coordinating documentation

• Experience with hardware products that involve firmware and embedded software

• Engineering or technical background

• Masters in Business Administration (MBA)

Life at Span  

Span is a startup based in the SOMA neighborhood of San Francisco. We are a small, diverse team of creative thinkers. We value open communication, teamwork, and a make-it-happen attitude - no job is too big or too small. We strive to make change by imagining what the future could be and building a product to complete that vision. We are looking to grow our team with talented people who are on the same mission to shape the future of energy.

Impacting the future as a small, agile team means putting in a lot of hard work and elbow grease so we work to make sure you are happy, healthy, and you look forward to coming to work.  Working at Span, you can expect:

• Competitive compensation at a well-funded venture-backed company
• Comprehensive benefits including a choice of medical plans: dental, vision, life and disability insurance
• A sunny, airy office located close to BART and Caltrain
• Regular team lunches, brown bag learning opportunities, board games nights, and other opportunities to connect with our awesome team - in-person and now virtually
• Generous equity grants at a quickly-growing startup
• Flexible hours and vacation time - we simultaneously work hard and make space for the important stuff
• To be a part of a team and culture that is hard-working, has a good sense of humor, works collaboratively, and is just a little nerdy 

Span embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.