Product Manager, Nitro

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Discord is your place to talk. Whether you're part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to create connections, hang out, and talk.

At the heart of Discord's communities are our subscribers. The Nitro team at Discord is responsible for crafting the premium experience of Discord for users. We’re building the next generation business model in consumer technology by aligning our interests with those of our users.

We're looking for a Product Manager reporting to the VP of Product to join us and work with our Nitro team. You will responsible for creating a vision, building systems and features, and ideating creative solutions to help us build a scalable subscription business.

What you'll be doing

  • Guide the product philosophy, vision, and roadmap for features and tools that increase the value of Nitro and drive subscriber growth.
  • Work with a team of engineers, designers, marketers, and data scientists to build delightful outstanding products.
  • Work with our other Premium Products squads to create a connected vision for building a scalable business on top of Discord.
  • Partner with other product teams across Discord, such as Growth, Communities, Creators, Apps, and more.
  • Empathize with dozens of personas and use-cases, and think user-first.

What you should have

  • Ability to thrive in ambiguous environments, excited about finding solutions to complex problems, and then executing on them.
  • 4+ years of experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines.
  • 2+ years of experience focused on building social consumer products**.**
  • Proven ability to analyze and synthesize data, including writing SQL.
  • Demonstrated technical proficiency and effectiveness working closely with engineers.
  • Strong product sense and pride in understanding your customers.

Bonus Points

  • A love for helping & empowering others.
  • BA/BS in Computer Science, Engineering, or relevant technical experience.
  • Proven track record of impact through solving growth problems.
  • Experience building x-functional / operational teams to drive revenue.


(New York City only*) Minimum salary of $186,000/year + equity and benefits Note: Disclosure as required by NYC Pay Transparency Law
(Colorado only*) Minimum salary of $167,400/year + equity and benefits *Note: Disclosure as required by sb19-085(8-5-20).

Benefits and Perks
  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days 
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote) 
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups 
  • Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

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Location

Our platform is our headquarters! Because we believe great work isn’t tied to a physical space, most of our roles offer flexibility – whether it’s from the comfort of your home (in approved locations), an inspiring office setting or a combo of both!

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