Business Operations / Growth Associate
We are building the software layer that powers all biological research. Our customers are solving humanity’s most pressing challenges, such as disease, renewable energy, clean water, and hunger. Benchling enables them to collaborate and move more efficiently.
Research today means disparate tools, manual data entry, and lots of paper. We provide a streamlined system for designing and running experiments, analyzing data, and sharing results. Scientists are able to work much faster while organizations can capture and tap into their vast institutional knowledge.
This role is involved with all aspects of growth for the company. You will lead cultivation of relationships with our users, both in academia and in industry, in addition to execute growth-related product initiatives and marketing campaigns. Beyond growth-related projects, you will also be closely involved with a variety of functions across the business, including sales, customer success, marketing and operations.
Responsibilities
- Own and scale various growth channels for the company’s user base.
- Engage in product research and experimentation to drive growth.
- Participate in customer support and build out written/video collateral.
- Help in building a robust product feedback loop from end users back to the development team.
You
- B.S. (at minimum) in life sciences.
- 1-2+ years industry experience in management consulting, biological sciences or financial services (life sciences coverage preferred).
- Strong passion regarding the problems that Benchling is trying to solve.
- Ability to manage projects end-to-end and communicate with engineers.
- Curiosity, creativity, and persistence. You should be passionate about accelerating science.
- Strong social skills and the confidence to approach scientists, PIs, and team project leads in industry.