Ecosystem Manager, Crypto Intelligence

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We’re Coinbase. We’re the world’s most trusted way to join the crypto revolution, serving more than 73 million accounts in more than 100 countries. 

Our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web 3.0 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture.

Ready to #LiveCrypto? Who you are:

  • You’ve got good vibes. You’re optimistic about the future and determined to get there. 
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. 
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

As Ecosystem Manager, Crypto, you will build and execute online & offline community building and social media engagement strategies for the Coinbase Listings team. From offline grassroots approaches to the most creative of online social media ideas, you will actively engage, run, and continue to evolve our community of blockchain and crypto developers, analysts and experts. You'll be in charge of managing our team’s presence on platforms such as Twitter, LinkedIn, Discord, and Reddit, as well as programming and activating offline (in-person) events and managing Coinbase’s growing community analyst and thought leaders program. We're looking for someone who has the cultural fluency to effectively communicate with the crypto community, while working cross-functionally with internal teams (including product, marketing, and sales teams) to ensure brand consistency across all channels of communication.

What you’ll be doing (ie. job duties):

  • Build a proactive community management strategy and apply best practices of community management across online and offline channels.
  • Take ownership of setting up community initiatives such as meetups and other initiatives.
  • Recommend and onboard scalable software solutions to support communication channels (e.g., Twitter, Discord and Telegram).
  • Strategize on social media tactics that interact with the blockchain/crypto community, and craft engaging and informative content to cultivate the community
  • Utilize our brand guidelines to shape written communications translating the brand and message from high-level vision to detailed, professional-quality materials.
  • Provide recommendations to other internal teams based on community feedback
  • Identify, cultivate, and engage advocates and enthusiasts.
  • Manage and grow a network of community analysts and thought leaders and drive program improvement & expansion vectors
  • Generate periodic reports on emerging trends and community sentiment.

What we look for in you (ie. job requirements):

  • Bachelor’s degree or equivalent.
  • 7+ years of experience working in community management, event management or similar roles.
  • Startup experience, with demonstrated ability to move fast while maintaining an excellent quality bar.
  • Fluency in memes.
  • Exceptional prioritization and project management skills.
  • Experience with social media platforms used by businesses, including Twitter, LinkedIn, Discord, Reddit and Telegram
  • Exceptional written and verbal communication skills
  • Experience in writing a variety of externally facing communications (e.g., blog posts, social media posts, press releases)
  • Passion for learning about blockchain, cryptocurrency, and new technologies is required

Notice for Colorado applicants as required by sb19-085 (8-5-20). Target annual salary for this role performed in Colorado, is $144,50 + target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

ID= P32038

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.


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