Atlassian
Atlassian's software powers teams in every industry to collaborate, ideate, and innovate.
San Francisco, CA

Community Strategist, Agile & DevOps (San Francisco, CA)

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Employer Provided Salary: $110,500-$177,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Our Community & Learning Team is a globally distributed team comprised of people with backgrounds in community management, training and certifications, operations, marketing, and customer engagement. We build programs and experiences that help Atlassian's global community learn, earn and connect across first- and third-party channels, in partnership with internal teams, customers, and our partners. We're hiring a Community Strategist to focus on our Agile and DevOps solution area. This role will report to the Senior Team Lead, Advocacy. Here, you'll work with stakeholders from Product Management and Marketing on community strategies that grow and activate more champions of our Agile & DevOps products and the Atlassian brand.
What you'll do:

  • Consult and guide stakeholders in the Agile & DevOps solution area to build and execute multi-channel community strategies focused on engagement, knowledge exchange, connection and brand love
  • Proactively identify and recommend creative ways to engage and grow our community across both 1st and 3rd party channels
  • Create experiences where members and partners are excited to participate, with an emphasis on growing and activating champions
  • Program manage a multi-faceted tactical approach across go-to-market teams (brand, product marketing, customer success, channel ecosystem, and more)
  • Communicate with cross-functional teams, senior-level business executives, customers, and partners, generating awareness and buy-in


#LI-Remote
Your Background:

  • 7+ years in a community, advocacy, or customer engagement focused role
  • 3+ years experience working with Agile & DevOps solutions
  • Strong knowledge of the Agile & DevOps solution area, including Atlassian's and competitor offerings in the market
  • Demonstrated cross-team, project management experience including planning, scheduling, monitoring and reporting
  • Experience gathering and analyzing data to understand the pros and cons of different decisions and options
  • Documentation and facilitation skills in leading and planning meetings, reviews, and retrospectives.
  • Experience with social media platforms and propagating messages within online communities
  • Natural empathy for and understanding of customers' needs


Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $133,100 - $177,500
Zone B: $119,800 - $159,700
Zone C: $110,500- $147,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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