About Us

Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!

Opportunity

UJET is looking for a motivated individual contributor with solid compliance experience to support a growing global data protection and cybersecurity program. Through close collaboration with engineering, customer success, marketing, finance, and other teams, this individual will help us develop and implement a comprehensive set of policies and standards, operating procedures and control activities to support a broadening security compliance framework that includes SOC 2, HIPAA/HITECH, GDPR, EU-US/Swiss-US Privacy Shield, PCI DSS, ISO 27001 and other industry-focused data protection and cybersecurity requirements. This individual is expected to be a strong contributor and owner of various aspects of the overall program – an important member of the team. If you’d like to work with a dynamic, energetic team while delivering and growing your skills in data protection governance, this is a great role for you.

Responsibilities

• Collaborate with teams across the company to develop near-, mid-, and long-term business continuity and secure development lifecycle strategy and roadmap
• Develop and support metrics, goals and milestones to communicate progress and the business impact of business continuity and secure development lifecycle programs to executive leadership
• Document and implement new data protection policies, standards, and processes to align with desired security compliance framework
• Document and implement internal controls testing and evidence documentation
• Assist with audits and contribute to the enhancement of the audit program and processes
• Other responsibilities as identified and assigned

Requirements

• Bachelor’s Degree or equivalent in a Technical or Related Field
• 2+ years’ experience in business continuity management planning and secure development program requirements
• 2+ years’ experience in Program or Project Management in the software development industry
• 1+ years of compliance program/project experience
• Strong relationship building, communication, problem-solving, and facilitation skills
• Process and detail-oriented, yet comfortable with ambiguity
• Knowledge of standard project management concepts and practices
• Experience with project management tools like JIRA
• Preferred compliance and audit preparation experience with information security standards (e.g., PCI DSS, SOC 2, ISO 27001)

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!

UJET is an Equal Opportunity Employer