Deployment Lead

| Remote
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Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

As a Deployment Lead, you will understand Blend’s platform and the client’s needs to help deliver a solution that exceeds expectations! You will work with teams from across the company to rapidly implement and improve our product offerings providing project leadership in an autonomous delivery role. The ideal candidate is excited to work both independently and collaboratively in a fast paced, highly visible role.(Similar titles might include: Project Manager, Deployment Manager, Implementation Manager, Technical Project Manager, Forward Deployed Engineer, Client Solutions or Professional Services Lead)

How you'll contribute:

  • Learn and master Blend products in order to tackle customer business challenges as a configuration and implementation lead
  • Consult with mortgage lender business and technical resources to produce business requirements and functional design documents as an implementation lead
  • Partner with customer business teams to understand business objectives and integration requirements
  • Estimate the effort required to configure Blend products
  • Collaborate with Blend Product and Engineering teams to share customer requirements, influence product priorities and further improve Blend core product features
  • Plan and execute integration testing and user acceptance testing of customer implementations
  • Utilize various project methodologies as part of implementing Blend products on-site at mortgage lenders

Who you are:

  • 3+ years relevant experience with full lifecycle package software implementations (SaaS preferred)
  • Hands-on technical configuration experience (examples include screen/user interface, application settings or parameters, branding, etc.)
  • Project management experience (scope control, budgeting, estimating and resource management)
  • Ability to propose creative technical solutions to challenging problems and communicate technical concepts and specifications clearly and efficiently
  • Ability to work with a variety of customers from different departments in large and small groups.
  • Adaptable to various work settings and able to serve in an advisory/leadership role
  • Strong personal initiative and drive to execute with minimal oversight
  • Experience working in a multifaceted environment wearing many hats
  • Willingness and ability to travel up to 50% - 80% (Monday – Thursday typical during peak times)

Bonus Points!

  • Prior experience with configurable software such as Salesforce, Workday, NetSuite, Guidewire
  • Knowledge of mortgage industry
  • Experience with Scrum or other Agile methodologies
  • Background working with financial institutions in a customer facing role

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.
Notice at Collection for California Applicants 

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases

Location

415 Kearny Street, San Francisco, CA 94108

What are Blend Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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