Director, Delivery Management

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EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.
 

DESCRIPTION

You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Delivery Management. Scroll down to learn more about the position’s responsibilities and requirements.

As part of our Delivery Management Practice, the Director, Delivery Management will work across various technical business units, consulting groups, and clients of EPAM.
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WHAT YOU’LL DO

  • Alongside other EPAM members such as Account Managers, Project Managers and Solution Architects, you will lead initiation, planning and execution of complex projects (often united in a program), while ensuring EPAM delivery standards are met
  • Work with business stakeholders, executive leadership and EPAM delivery team to define Product Delivery Roadmap
  • Create (or adjust existing) development standards
  • Hire skilled teams based on project landscape and complexity
  • Be able to dig into any issue within delivery organization and provide necessary leadership to the team to find optimal solution (architecture, project management, business analysis, Agile questions, quality assurance, etc.)
  • Lead, coordinate and drive decision making process for key technology decisions
  • Align EPAM and Client architecture teams; act as mediator to find a compromising decision where needed
  • Develop, maintain and update integrated project/program plans, and ensure alignment of these plans across functions and with team leadership
  • Track and communicate with key client stakeholder roadmap execution status. Provide transparency for any changes in delivery dates (reasons, risks exploded, mitigation plan)
  • Lead cross-functional analysis, technology and quality assurance teams to achieve key program objectives within a portfolio
  • Establish effective, accurate, appropriate and timely communication within cross functional teams to achieve key program objectives
  • Provide updates on key issues and progress to Sr. Management both within EPAM and at the client
  • Proactively identify issues and provides general guidance to resolve program and team challenges
  • Develop practical solutions to achieve program productivity and quality goals and objectives
  • Develops, maintain and updates integrated project/program plans, and ensures alignment of these plans across functions and with team leadership
  • Maintain knowledge of current status, milestones, issues and key data for assigned programs and serves as the conduit of information and updates
  • Provide input and general guidance to the team for presentations and updates to management and outside collaborators where applicable
  • In collaboration with senior team members, you will assist in formulating and executing the strategy for advancing EPAM programs to successful completion
  • Identifies opportunities for standardization of processes and working best practices as well as recommends a plan for implementation
  • Remains aware of any potential problems and works to mitigate any risks

WHAT YOU HAVE

  • Bachelor's degree in computer science or related field
  • Strong background in Software Delivery Management and Solution Architecture
  • Excellent Project Management skills
  • Experience in establishing and managing a multi-project setup
  • Experience working in a pre-sales environment from solutioning to client communication highly desired
  • Knowledge of software development/Product lifecycle, methodologies (Agile, Kan-ban, Waterfall) and IT roles
  • Excellent business communication and time management skills required
  • Relevant progressive project / program management experience in the drug development / pharmaceutical industry is a big plus but not must have
  • Candidate should have strong project or program management skills in a highly technical environment
  • A thorough understanding of how to plan, resource, and deliver large-scale technical projects
  • Experience in business development, client relationship management and pre-sales support
  • Some experience with Agile Scrum software development framework is preferred
  • Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
  • Minimum Bachelor’s level Degree
  • Willingness to travel up to 80%

WHAT WE OFFER

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
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Location

EPAM is located in the heart of SF's historic Financial District, accessible by car, bus lines, streetcars and the California Cable Car line.

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