Director, Digital Engagement - Healthcare

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DESCRIPTION

EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

Description

You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems and driving digital solutions. If this sounds like you, this could be the perfect opportunity to join EPAM as a Digital Consultant. Scroll down to learn more about the position’s responsibilities and requirements. #LI-DNI #LI-DNP

 

WHAT YOU’LL DO

 

  • Digital Consulting / Client Leadership
    • Serve as an expert digital consultant leading Business Transformation/Product strategies and roadmaps
    • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
    • Align with EPAM Account Managers and Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
    • Serve as the digital engagement lead, responsible for digital strategies and program roadmaps, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
    • Understand the intersection between technology, customers, and business
  • Digital Solution Delivery
    • Responsible for shaping digital solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
    • Understand the full end-end product cycle, from product vision/strategy, user experience design through development and release. Working closely with project/program management to ensure successful delivery through an integrated delivery model
    • Orchestrate digital/business transformation and product solutions, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement/optimization programs
  • Relationship Management
    • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
    • Develop effective relationships with key internal executives, BU heads, Account Managers, Solution SME’s, Sales and Delivery Leaders
  • Drive Growth
    • Drive digital revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in additional EPAM services
    • Align with EPAM BU’s goals and objectives, support company financial goals by achieving digital revenue targets
    • Support sales / pre-sales activities by assessing digital opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deals

 

WHAT YOU HAVE

 

  • More than 8-10 years of demonstrated success in developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, subject matter, and trends – with a focus on digital
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
  • Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Strong interpersonal and communication skills
  • Track record of leading teams
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; common sense
  • Effectively manages up and down
  • Strong negotiation skills
  • Bachelors degree or higher
  • Must have experience working within the Healthcare industry

 

WHAT WE OFFER

 

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring

 

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Location

EPAM is located in the heart of SF's historic Financial District, accessible by car, bus lines, streetcars and the California Cable Car line.

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