Director, Hardware Operations Program Management
About Spin
Spin operates electric scooters in cities and campuses nationwide, bringing sustainable last-mile mobility solutions to diverse communities. Recognized for its consistent cooperation and collaboration with cities, Spin partners closely with transportation planners, elected officials, community groups, and university administrators to bring stationless mobility options to streets in a responsible and carefully orchestrated manner.
Based in San Francisco, Spin is a diverse team of engineers, designers, urban planners, policymakers, lawyers and operators with experience from Y Combinator, Lyft, Uber, local and federal government, and the transportation advocacy world. Spin was known for launching the first stationless mobility program in Seattle, and has since expanded to become the exclusive electric scooter partner in mid-sized cities like Coral Gables, Florida and Lexington, Kentucky, and one of a few permitted scooter operators in large cities like Denver, Detroit, and Washington, D.C. The team embeds in cities and neighborhoods to understand their specific transportation needs, and hires locally from the community.
Spin is expanding quickly and looking for top-tier talent to help us bring affordable and accessible transportation options to cities and define what future safe streets will look like.
About the Role
Head of Program Management is responsible for planning and driving execution of hardware product development and provides leadership to ensure that overall Product Line Management Function is effectively meeting the organization’s strategic goals. The role will serve as functional leader of the Supply Chain and Hardware Operations Program Management function to set the team’s framework and principles as a center of excellence for the broader organization.
This is a newly formed group which will be led by Head of Program Management, reporting into the VP of Supply Chain and Hardware Operations. This team of senior, highly technical hardware program managers will provide oversight for multiple complex product initiatives that require cross-functional team alignment across the company (and externally). They will lead core teams in managing design and manufacturing engineering deliverables, hardware product qualification, product and Market launch planning, and post-launch activities, with a primary goal of ensuring that hardware products are successfully delivered to market on schedule while meeting business and quality metrics.
Drive strategic programs and projects:
- Responsible for driving the cross-functional hardware product development program and PLM process.
- Maintain a sustainable balance of workload and resources to deliver executive-level program status, decision trade-offs, or priorities to senior executive leadership.
- Ownership over the list of dependent projects needed to deliver against integrated, detailed plans within budget and timelines by highlighting tradeoffs and co-dependencies to meet overall goals and timelines.
- Enable proactive communication in collaboration with functional directors and managers to assure integration of project, company, and functional goals towards achieving project milestones and timetables.
- Develop, track, and analyze project’s key performance indicators (KPIs) including effectiveness of technical strategies, regulatory requirements, development progress, project execution and product development risks (e.g., adherence to schedule, scope, resources), to provide management detailed status updates.
- Oversight of all phases of the Hardware Product Lifecycle Management process from New Product Introduction to Deployment to EOL.
- Understanding of Design Control principles and managing gate-keeping, design freezes, design reviews, change control, sign-offs, etc.
- Organize regular team meetings to drive progress, track and mitigate risks, resolve/escalate issues, and review action items.
- Generate the necessary documentation and assist teams with creating project plans, protocols, reports etc.
- Lead a sustainable program function and cross-functional training to coach and partner with functions on the use of Project Management and PLM methodologies
Benefits & Perks
- Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
- Competitive health benefits
- Daily catered lunch in our SF office
- Unlimited PTO for salaried roles
- Commuter stipend plus pre-tax benefits
- Monthly cell phone bill stipend
- Wellness perk for salaried roles
Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.
Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].