Executive Engagement Lead
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling is seeking a talented Executive Programs leader, responsible for successfully building and executing on the company’s global executive strategy and programs. Reporting to the Head of Strategy & Analytics, they will focus on delivering amazing opportunities for customers and prospects to engage with Benchling, their peers, and our broader community.
This leader will create and evolve our executive engagement strategy, making this part of how we bring value to our
customers and prospects throughout their lifecycle with Benchling. This leader will also develop a global center for excellence around executive programs - focused on multiple personas and solution themes - ensuring we cultivate learnings and best practices globally to develop a playbook for highest impact global and regional exec programs that drive true customer engagement, value and ultimately deliver meaningful pipeline for our business.
This role requires a strong leader with field and pipeline focus, an entrepreneurial, solution-driven mindset and an appetite for ongoing transformation. The ideal candidate will have experience in or across management consulting and SaaS go-to-market. Experience in life sciences or R&D in other key verticals (e.g., agriculture, consumer packaged goods, industrial goods) is desired.
YOUR IMPACT
- Build and lead the Executive Engagement function and associated programs, evolving our strategy to impact events and the broader sales cycle
- Guide and influence the Exec Engagement process surrounding Benchling events to ensure the right conversations are happening with the right customers across target accounts
- Meet customers where they are from prospect to expansion through crafting engagement journeys to support deal cycles
- Develop a strategy for creating meeting agenda’s that align to the customers needs, the business opportunity, and ensuring effective post meeting follow up
- Create an alignment process to ensure Account teams and Executives are briefed in most efficient manner possible, developing a customer preferred format of engagement
- Build a trusted relationship with Benchling executives, and selected list of senior product and sales leaders plus their communication teams and EAs
- Build and execute in region exec programs with best in class content, messaging and consistent pre/post event approach, working closely with local field teams
- Coach and guide the executive engagement team providing clarity on business objectives aligned to field, and initiatives that will drive impact, along with development of skill set required to grow this teams impact and influence
- Track important business metrics that inform larger business planning for the future; run point on data visualization design & internal business presentations used by senior leadership for decision-making
ABOUT YOU
- BA or equivalent undergraduate degree preferred
- 8+ years of experience with 5+ years of experience in a relevant role involving program management, process design, internal communications, and cross-team alignment
- Strong exec presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders
- Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements
- Working mastery of process documentation (Quip, Google Slides, spreadsheets) required
- Strong verbal & written communication skills with an emphasis on data-driven storytelling and presentation skills
- Ability to juggle multiple priorities and urgent deadlines simultaneously
- Self-starter with the ability to navigate a complex organization to drive projects from idea to execution fast
- Highly organized and energetic leader with a passion for developing people
- Ability to operate in a fast-moving, fast-growing, ever-changing environment
- High energy, charismatic, innovative, and wildly creative - with the execution skills to make it all count
#LI-TC1
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
Our leadership principles guide how all Benchlings can lead by example:
- Admit mistakes and shortcomings
- Deliver results
- Disagree and commit
- Obsess over customers
- Rely on work ethic
- Show empathy
- Recruit and develop the best
- Sweat the details
- Think and communicate clearly
- Unite around the mission
For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship.
If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
