GTM Partnerships Manager

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About Returnly

At Returnly we help merchants turn product returns into new revenue streams. We're a financial technology services company that buildsaward-winning products thatdrive repurchase behavior and customer loyalty. Backed bysmart money VCs in Fintech, we areone of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to help us do it. 

About the Role

As the GTM Partnerships Manager, you will be leading the Technology & Agency partner engagement strategy at Returnly. You will work closely with cross-functional stakeholders to define the technology partnerships roadmap, make necessary investments, build the strategic playbook, and deliver against it. The right candidate is an inclusive and collaborative leader with a genuine curiosity for technology and passion for helping users succeed. Given Returnly is a remote-first company, you ideally have experience working with remote/distributed teams.

Responsibilities:

  • Construct and execute a clear partner engagement strategy, delivering success for technology & agency partners, Returnly and customers for years 1, 2 and beyond
  • Determine ideal technology & agency partners to establish through various means of analysis 
  • Own monthly lead target from technology & agency partners
  • Curate and manage outreach to ideal technology partners while maintaining transparency to internal stakeholders
  • Collaborate with Product Management, Engineering and Marketing to develop successful partner onboarding process and integration outcomes
  • Evangelize Returnly within the partner community, drive case studies, press releases and joint marketing activities with technology partners
  • Help set, communicate, and deliver on partnership goals for strategic integrations
  • Work with internal partners to improve conversion on partnership sourced opportunities
  • Hire and develop a team to support the partner management strategy

Requirements:

  • 5+ years of experience in technology partnerships, ideally within a SaaS B2B environment
  • Self starter mindset with experience scaling technology partnership programs
  • Ability to work freely in a startup environment and work cross-functionally to influence management, align stakeholders, and execute quickly with business partners
  • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
  • Passion and drive to change the online shopping experience for the better

Our values: 

Diversity - We are diverse, independent thinkers and still one team with one mission. 

Openness and empathy - We learn and grow by listening to our customers and each other. 

Integrity - We always do what’s right for our customers, Returnly and ourselves - in that order. 

Team - EQ is as important as IQ. We make time to help each other out. 

Commitment - We are curious and fearless. We own risk, outcomes and everything in between.

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Location

201 Mission St, San Francisco, CA 94105

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