Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Hybrid

Health Insurance Compliance, Program Director

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About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Would you like to work at a fast-growing SaaS company? Are you a leader interested in the health, benefits, and insurance industries? Do you get excited about navigating compliance in a highly regulated industry especially when focused on Product/Engineering, Legal, and Operations teams? Join our Compliance Team to build and support employer benefits products!

We are passionate about using innovative technology and excellent service to elevate the health and benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your health and insurance expertise along with project-management skills to streamline compliance and ensure that our agency and our products are built the right way. You shine in a fast-paced environment and thrive on the success of a job well done. You have demonstrated leadership capabilities and are able to train members of relevant teams. You are the type of person who will leave no stone left unturned when navigating complex regulations, legislation, and court decisions that affect the health and benefits world. When you say “I’ll take care of it” we know it’ll be done well.

Here’s what you’ll do day-to-day:

  • Advise our tech insurance agency on how to meet state and federal regulatory requirements in managing health, life, disability, and other benefits for small businesses.
  • Review relationships with third parties like insurance companies. This means reviewing third parties regularly for continued adherence to our safety and security standards and to secure any information shared with them. Auditing these entities and managing audits that they request of us will be a regular requirement.
  • Research and support processes that are subject to PPACA, HIPAA, and other HHS, DOL, and state insurance requirements. You will have the opportunity to work with our security and engineering teams to ensure that our environments and products are built to meet HIPAA standards. You will also work with customer experience and sales teams to ensure that they are meeting state/federal requirements related to HIPAA and other state requirements.
  • Review commissions, rebates, and other regulatory requirements in relation to operations and sales processes in order to ensure that we are meeting state regulatory requirements.
  • Meet with operations and sales teams, develop relationships with them to better understand how they interact with our products and our customers’ data in order to identify vulnerabilities and potential improvements.
  • Work closely with other compliance and legal teams to ensure that we are coordinating efforts and raising potential risks early to mitigate and resolve those risks.
  • Constantly analyze, refine, and iterate on internal processes to make them simpler and more efficient.

Here’s what we’re looking for:

  • 5+ years of experience in the health, insurance, and/or benefits world
  • Demonstrated experience working with state insurance requirements and HIPAA or other federal/state requirements related to health and insurance
  • Approach problems with a passion for reducing operational inefficiencies and pain points
  • Experience working collaboratively with cross-functional teams in a start-up environment
  • Excellent written and oral communication skills
  • Experience auditing technology platforms
  • JD or Compliance-related Certificate preferred

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within

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