Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We’re building a more trustworthy Internet. Come join us.

Import-Export Specialist - Hardware

Fastly is looking for an Import-Export Specialist to join our growing Infrastructure Team. The Import-Export Specialist will support the rapid growth of our global network infrastructure by strategically deploying data center hardware, managing day-to-day vendor interactions, supply chain logistics, and developing processes and systems to track and manage hardware through it’s deployment lifecycle.

What You'll Be Doing

• Coordinate with internal customers to understand and act on data center and network expansion requirements; participate in weekly network planning and capacity reviews
• Engage potential new vendors; maintain strong working relationships with existing vendors.
• Lead RFP/RFQ, contract review, negotiation and related diligence processes for all logistics partners
• Manage hardware logistics from vendors, to warehouse and to data centers
• Lead reverse logistics / RMA maintenance shipping as necessary
• Audit and approve logistic partner invoices and create quarterly and annual budgets, forecasts, and related financial reports as necessary
• Troubleshoot with vendors and escalate issues as required
• Ensure all colocations have up to date COI for our freight forwarding partners
• Oversee annual review for insurance coverage of all Fastly sites
• Collaborate with team members on improvements for Infrastructure tooling

Prior Experience

• 2-5 years prior experience in Logistics and Import-Export Operations
• 1-2 years experience or desire to learn about Supply Chain Operations and/or Data Center Operations
• Experience shipping gear into Brazil, India and parts of Africa
• 2-5 years of direct experience in international import and export logistics
• Experience in deploying computer hardware for a Content Delivery Network (CDN), Internet Service Provider (ISP), Hosting, or other data center-centric environments is a plus

What We're Looking For

• Experience in data center and network infrastructure sourcing.
• Experience or willingness to manage negotiations of warehouse, trading partner, and freight forwarding contracts.
• You must thrive in a fast-paced, challenging environment, and must be highly capable of managing and prioritizing multiple projects in the context of larger cross-functional initiatives. 
• You must be detail-oriented, organized, and have excellent verbal and written communication skills.
• Technical knowledge of servers and networking equipment is a strong plus.
• You must possess strong organizational and analytical skills; have proficiency in Microsoft Office suite as well as the ability to use other planning and analysis tools.
• Knowledge of financial reporting and modeling is highly preferred
• Related job experience or education is a must

Additional Requirements

• Ability to lift/move up to 40 lbs of equipment as required. Ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. 
• Ability to work non-standard hours, including working weekends, holidays, on shift-based schedules and on-call rotations as required.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Our customers have a tremendous user base, and we support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their hearts with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is part of our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits, like generous parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful — every day.
• We are passionate. Fastly is chock full of passionate people and we’re not “one size fits all.” Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they’re passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit, please apply!

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.