Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

The Globalization team helps to bring Square products and services to the world. Our goal is to leverage our success in the US and deliver innovative, simple, unique, and fully localized experiences to our international customers. We are looking for a highly motivated project manager to join our fun and fast-paced team to help us shape the Square message with maximum local relevance, amplifying our brand and products in key markets around the globe.

You Will:

• Engage and build relationships with cross-functional teams and stakeholders (Product, Engineering, Marketing, Customer Success, in-country Marketing teams, etc.) to ensure localization requirements are implemented and the localization processes are well understood.

• Schedule, manage, coordinate, track, and troubleshoot localization projects and tasks for multiple locales/languages.

• Manage external linguists and LSPs to tailor efficient localization processes including translation, localization and LQA tasks to meet our internal partners needs

• Design and implement a robust localization project management framework and continue to evolve it to best address existing and new locales challenges

• Evangelize localization best practices and ensure both external and internal partners compliance

Qualifications

You Have:

• 4+ years of experience in Localization project management including vendor management or equivalent

• Passionate and knowledgeable about globalizing software and hardware

• Familiarity with transcreation, translation and localization process and technology

• Experience with CAT tools, LQA tools and machine translation post-editing tasks

• Experience with standard project management methodologies and tools

• Experience with content and translation management systems

• Outstanding organizational skills: the ability to handle multiple projects interacting with various stakeholders simultaneously

• Ability to identify requirements and prioritize critical deliverables

• Experience as an excellent team player in a fast-paced multi-cultural team

• Excellent communication skills with technical and non technical stakeholders

• Exceptional attention to detail

Nice to Have:

• Japanese fluency in additional to other languages besides English

• Experience with collecting and analyzing localization data

• Excellent communication skills with technical and non technical stakeholders

• Proven problem solving skills

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.
Perks
At Square, we want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Flexible time off
• Learning and Development resources