Manager, Merchant Strategy at DoorDash

| San Francisco
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We’re looking for a Merchant Strategy Manager to optimize DoorDash’s merchant offering, revenue, and suite of merchant services.

On the Merchant Operations team, our mission is to create a cohesive selection strategy, providing excellent content to our customers, and ensure that merchants love working with us from everything in-store to back-end support operations. As a Merchant Strategy Manager, you’ll define the value of merchants to our platform and enabling faster sales cycles through both process and product.

What you’ll do

  • Strategize – Build the strategy for merchant selection on our platform and best practices for regional teams
  • Implement – Drive go to market planning for new DoorDash merchant initiatives to provide value to merchant partners and increase revenues
  • Analyze - Build models to define merchant value to the platform, optimize merchant pricing, and forecast revenue
  • Experiment – Use data-driven decision-making to run tests on everything from commissary kitchens to finding new sources of merchant revenue
  • Influence – Work cross-functionally with our Sales and Regional teams to achieve revenue goals

About you

  • Self-starterYou have a bias towards action and are able to thrive in a fast-paced, consistently changing work environment
  • Naturally curious – You always look for ways to innovate and improve
  • RelentlessYou roll up your sleeves and do whatever it takes to make things successful
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
  • Problem solverYou can independently translate high-level goals into actionable plans

Qualifications

  • 4+ years of experience in consulting / strategy / business development / operations / technology / banking or related experience; high-growth or early-stage startup experience is a plus
  • Proven track record of leading initiatives, working cross-functionally, and succeeding in a team environment
  • Experience driving revenue through partnerships
  • Excellent Excel skills (can perform complex functions) ; SQL knowledge is a plus

About us

Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 600 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.

Why You’ll Love Working at DoorDash...
  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
  • We offer great compensation packages and comprehensive health benefits.
Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Location

Our office is located in the SOMA district, walking distance to many restaurants, bars, and public transportation.

What are DoorDash Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
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