Cisco Meraki
Connecting passionate people to their mission by simplifying the digital workplace.

Orders/Returns Project Manager

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Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.

 

You:

As our new Project Manager, you will collaborate with Meraki and Cisco teams on current and future project as related to the Orders and Returns teams. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, and know how to work with developers to create project specifications and bring projects to fruition.

 

What You Will Do:

  • Act as the main POC for any process/technology projects to improve internal operations in a precise, efficient manner
  • Gain a thorough and complete understanding of all business systems used by Meraki Fulfillment Operations
  • Guide/collaborate on end to end project life cycle from kickoff to project close; Manage issues and risks in a proactive manner
  • Lead project team meetings as needed to establish and maintain alignment to key decisions, timelines and deliverables
  • Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, test plans
  • Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis
  • Oversee/drive change management of projects across the organization; influencing other stakeholders on key objectives

 

Requirements and Qualifications:

  • At least 2 years of work experience in an Operations role is required,
  • 4-year college degree required
  • Extraordinary business insight with analytical and critical thinking skills
  • Excellent communications and collaboration skills
  • Experience analyzing detailed datasets to identify risks and opportunities
  • Demonstrable ability to work effectively in a changing, rapidly growing environment


Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.

 

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.



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What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services
Apprenticeship programs

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