ABOUT VARO

Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural. This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

ABOUT THE COMMERCIAL AND PRODUCT TEAM

Varo’s commercial & product team is a cornerstone of the culture and the app experiences that our customers interact with on a daily basis. We’re responsible for making sure the products we ship provide innovative solutions that solve real problems for people. 

We appreciate the value of getting into the mental models of our customers and out of our offices. We truly live up to the “glue” metaphor for product management and bring together cross-functional teams to act on a combination of qualitative and quantitative data. We thrive on feedback and push to always up our game—but try to never take ourselves too seriously.

ABOUT THE PARTNER MANAGER ROLE

We are looking for a Partner Manager to help build and maintain relationships with key external partners that are essential to our business, as well as cross-functional internal stakeholders. You will help support negotiations, monitor partner performance, identify opportunities for growth, and develop strong relationships. 

To deliver a great experience, Varo leverages multiple partner relationships, including: payment networks, platform technology partners, fraud prevention services, digital identity verification, debit and credit services, money movement and more. This is an exciting opportunity to join a growing team, make a big impact, and help us scale Varo Bank.

WHAT YOU'LL DO

• Support contract negotiation with new and existing partners 
• Maintain close relationship with partners and monitor ongoing performance
• Conduct quarterly business reviews with critical partners
• Identify opportunities to improve partner performance and control expenses related to the partner’s services
• Work with partners to enable new features or enhancements to Varo’s products
• Establish process and structure to support scale of the business
• Influence stakeholders cross-functionally, including Product, Operations, Finance, and Legal.
• Address and resolve customer issues related to the partner’s services
• Leverage partner technology or capabilities to deliver innovation in features, experience, or efficiency 

SKILLS AND EXPERIENCE THAT'LL HELP YOU BE GREAT

• 5+ years experience in roles where you have been exposed to a broad range of business disciplines - financial analysis, technology, contract negotiation, development of business cases for new initiatives.
• You need to be able to work across many different types of issues with lots of different teams.
• You may have worked in management consulting, banking, FinTech, business development, relationship management, or product
• MBA not required but a plus




THE THREE SKILLS THAT MATTER MOST

Nobody can be great at everything, but we're looking for candidates who are extraordinary at:

• Communication and relationship management
• Analytical problem-solving and attention to detail
• Curiosity and versatility

OTHER NICE TO HAVES

• Experience in Fintech
• Mission driven
• Resourcefulness

CULTURAL ALIGNMENT

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural. This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

OUR CORE VALUES

Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love. Assess new initiatives with the customers’ interest in mind. Act with empathy. 

Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more about Varo by following us:

Facebook - https://www.facebook.com/varomoney

Instagram - www.instagram.com/varobank

LinkedIn - https://www.linkedin.com/company/varobank

Twitter - https://twitter.com/varobank

Engineering Blog - https://medium.com/engineering-varo

SoundCloud - https://soundcloud.com/varobank

Beware of fraudulent job postings!

Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo. If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.