Program Manager, Operations Expansion at Affirm

| Remote
Sorry, this job was removed at 11:00 a.m. (PST) on Tuesday, April 13, 2021
Find out who's hiring in San Francisco.
See all Project Mgmt jobs in San Francisco
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for an exceptional Program Manager to scale operations, support our growing business and adapt the servicing operating model based on the new or differentiated products. The ideal candidates will have strong business sense and judgement with the ability to lead cross functional programs/projects, build new processes, drive continuous improvements and implement technology to support new businesses, vendors and partners.

What You'll Need to Succeed

This role requires a strong background in project and process management to plan and implement complex operational expansion programs. Additionally, strong candidates will need to be well versed in financial services.

What You'll Do

  • Lead cross-functional discovery and scoping sessions to bring structure and life to organizational objectives including defining and refining strategy, goals, plans and deliverables
  • Create project scope, schedule and budget plans and manage team project execution
  • Identify project partners and manage expectations through the project lifecycle
  • Collaborate with cross-functional project partners to coordinate planning and oversee dependencies to successfully operationalize new products and merchant launches
  • Fully understand the impact of new product or differentiated products on the  operating model, workflows, and tools and factor the dependencies into the project plan
  • Ensure launch readiness (e.g. go/no-go decisions), coordinate post-launch monitoring and be an expert source of information by contributing actively to improving project management practice
  • Own project governance framework such as Working Groups and Steering Committees to drive issue resolution and decision making
  • Develop and implement a communications plan for project lifecycle
  • Project risk, issues, actions & dependencies including processes for logging and tracking

What We Look For

  • Prior project management experience, PMP preferred
  • Process management experience, Lean Six Sigma Black Belt nice to have
  • Experience in services, operations or sales and demonstrated understanding of underlying consumer operations workflow and technology
  • Experience managing client expectations and requirements
  • Self-starter with strong sense of urgency and accountability
  • Team focused, highly self-motivated, attentive to detail, and enjoys learning new things
  • Skilled in focusing on desired results, determining what is important, clarifying next steps and prioritizing work effectively to meet deadlines and achieve desired results
  • Ability to make discretionary decisions based on research with certain degree of creativity and latitude

Location

We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

Please note that visa sponsorship is not available for this position.

Check out our remote-first approach to learn more about the new ways we work.
 
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
 
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
 
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
 
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm's office is located in San Francisco's Financial District with close access to great coffee, restaurants, and bars.

What are Affirm Perks + Benefits

Affirm Benefits Overview

We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

For this new way of working, we’re thrilled to introduce a dynamic and competitive compensation model and total rewards package that complements our remote-first work style. Affirm’s 2021 benefits will allow flexibility for Affirmers to customize their experience by selecting benefits based on their individual needs and preferences to be successful from almost anywhere -- continuing to lean into our value of “People Come First”.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Check out Affirm's 2020 DEI Report here: http://bit.ly/affirmdei2020

More Jobs at Affirm126 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
Remote
Sales
new
Remote
Finance
new
Remote
Project Mgmt
new
Remote
Design + UX
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Content
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
HR + Recruiting
new
Remote
Operations
new
San Francisco
Developer
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Marketing
new
Remote
Content
new
Remote
Project Mgmt
new
Remote
Finance
new
Remote
Finance
new
Remote
Data + Analytics
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Finance
new
Remote
Finance
new
Remote
Content
new
Remote
HR + Recruiting
new
Remote
HR + Recruiting
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Operations
new
San Francisco
Data + Analytics
new
Remote
HR + Recruiting
new
Remote
Finance
new
Remote
Data + Analytics
new
Remote
Finance
new
Remote
Developer
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Marketing
new
Remote
Finance
new
Remote
Finance
new
Remote
Finance
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Affirm's full profileSee more Affirm jobs