Program Manager, Retailer Marketing
We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.
Introducing Our Hybrid Working Model
As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work. Learn more about our flexible approach to where we work.
https://instacart.careers/remote/
Seeking a Marketing Ops Program Manager - Retail Partner Marketing to develop and execute key programs with the goal of driving business for our strategic retail partners on the Instacart platform. This role will combine strategy with hands-on tactical orchestration, and the ideal candidate will be comfortable owning every stage of the campaign process, in addition to the overall program structure and governance. You’ll report on performance and provide insights to help guide the direction of future campaigns and campaign strategy across our Retail Partner Portfolio.
ABOUT THE JOB
- Develops, oversees and optimizes how the account and sales teams work with Instacart’s marketing team and external stakeholders
- Coordinate with Business Development leaders, account owners, and the marketing teams to align on goals and priorities when creating retailer marketing guidebooks
- Programmatize how account owners work with Retail partners in the Marketing context
- Track forecasts, targets, budgets against agreed upon Partner Marketing Plans
- Create retailer-facing sales collateral
- Project manage many simultaneous workstreams, approvals, and meet multiple deadlines
- Represent proposed strategies to multiple stakeholders including, but not limited to account leadership, marketing stakeholders and other internal executives
ABOUT YOU
- 5+ years of relevant Marketing Operations or Programs experience managing complex cross-functional programs/projects (preferably in the Marketing and Sales context)
- Strong cross group collaborator; ability to communicate effectively with Sales Leadership, Marketing and external partners
- Strong program and project toolkit
- Strong written and verbal communication skills: can create client-facing materials to support effective communications and able to engage retailers directly
- PMP or other relevant certification is an asset but not required
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