Program Manager

| San Francisco
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About Zipline
Do you want to change the world? Zipline uses drones to deliver critical and lifesaving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.
About You and The Role

As a Program Manager, you will work at the intersection of cutting-edge engineering, cost-effective supply chain, manufacturing, quality, complex healthcare systems, and highly regulated airspaces. We are looking for a versatile technical leader, strong in both strategy and execution with proven success delivering cross-functional, hardware programs efficiently and on-time. At Zipline, Program Management is not only the glue that will hold cross-functional teams together but also as an empowered decision-making function, driving us forward to achieve our ambitious mission of providing every human on Earth with instant access to vital medical supplies.

What You'll Do  

You will serve as the hands on program manager for our biggest, most cross-disciplinary initiatives such as development, production, and operational launch of our latest generation aircraft. Here are some examples of challenges you’ll tackle:

  • Set and communicate program objectives and priorities.
  • Interact, integrate, and drive results across cross-functional teams in engineering, manufacturing, supply chain, quality, sales, operations, etc. 
  • Develop, maintain, and communicate the appropriate Program Plan ranging from when we will achieve a high level objective to specific release dates for development builds.
  • Ensure critical cross-team efforts are well owned (including owning some yourself) such as achieving a package delivery accuracy goal, resolving a critical safety issue, or ensuring compliance with a cross-cutting regulatory requirement.
  • Lead cross-functional Program and Manufacturing readiness reviews. 
  • Ensure Product Development Processes are followed generally, but also be the cross-disciplinary decision maker when exceptions should be made.
  • Continuously perform relevant risk and opportunity analyses to stay ahead of the game and address problems before they impact the program.
  • Decide if a hardware change will be retrofitted into existing deployed hardware and coordinate the retrofit with minimal customer impact across our worldwide operations.
  • Provide clear updates at both working and executive level.
  • Create and refine processes and templates for not just your Program but across Programs, including things like change control, product development process, scheduling, risk tracking, etc.
What You'll Bring
  • You have shipped complex electromechanical systems in fast paced, high reliability, and high production volume environments as responsible Program Manager.
  • You have the engineering background and experience to effectively lead technical programs.
  • You thrive at driving accountability across teams to achieve impressive program results.
  • You have succeeded in a program management role with deep ownership of the outcome of projects.
  • You have worked in fast-paced, high-growth environments like startups.
  • You have an entrepreneurial disposition; you are able to creatively solve hard problems, get up to speed quickly, and bring a curious, can-do zest to all the challenges you face.
Qualifications
  • 3+ years experience in program management of complex hardware and software systems.
  • Bachelor’s or additional degrees in engineering or computer science.
  • Multidisciplinary technical background – be comfortable in EE, ME and SW domains.
  • Excellent computer skills, especially with communication tools and program management tools.
  • Excellent written and verbal communication and presentation skills.
What Else You Need to Know   

This position will be based out of our Headquarters in South San Francisco, CA.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
 
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
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Technology we use

  • Engineering
    • C++Languages
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    • ReactLibraries
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Location

South San Francisco, CA 94080

What are Zipline Perks + Benefits

Culture
Volunteer in local community
We pretty regularly participate in and host school and community events for STEM and technology. Our teams in Rwanda participate in Umuganda (community volunteering) every month.
Partners with Nonprofits
We work with groups like Black Girls Code, Drone Legends, and Women & Drones to inspire young kids and get their wheels turning about robots from a young age.
Friends outside of work
Eat lunch together
Intracompany committees
We're a pretty quirky bunch, and it's not rare to find our team doing things like having a mechanical boat race on the bay, DJing at our holidays parties, & going to comedy events together.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Zipline has a compensation philosophy centered around both cash & equity.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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