Program Manager

| San Francisco
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We’re thrilled to announce Handshake’s $80M Series E funding round. From the start, we’ve made it our mission to break down barriers and create equitable access to great jobs. We’re expanding our mission to build a platform students love, that helps early talent of all backgrounds receive access to opportunities – no matter who they know or where they go to school. 

Handshake is the number one site for college students to find a job. Today, the Handshake community includes 18 million students and young alumni at over 1,000 colleges and universities. We connect up-and-coming talent across all 50 states with nearly 500,000 employers recruiting on Handshake — from every Fortune 500 company to thousands of small businesses, nonprofits, startups, and more. Handshake is democratizing opportunity and ensuring college students have the support they need to find a great job and kick-off a meaningful career.

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Your Impact:

As a Program Manager on our Employer Account Management team, you'll partner with our Account Managers, Customer Success Managers and Sales Teams with hands-on projects to help premium customers drive adoption and enhance their early talent recruiting strategies to ensure our Employer Partners meet and exceed their hiring goals.

Your Role

  • Support the Account Management and Customer Success teams with driving adoption, retention and expansion on our platform via project based work
  • Understand employer’s hiring goals and create tailored campaigns (crafting messaging, segments and executing outreach) on the Handshake platform to attract the entry level talent they seek
  • Responsible for custom analytics reporting, school strategy and Handshake user audits for consistency and on-going campaign audits and reviews
  • Responsible for maintaining and creating customized training material and best practices around D&I recruiting, sourcing messaging and more
  • Serve as a Handshake product expert, understanding the HR, Talent Acquisition and Higher Ed Tech space

Your Experience:

  • 4+ years relevant work experience, preferably in the customer facing SaaS or Recruiting roles 
  • Background in Project Management, Implementation, or Professional Services strongly preferred
  • You have the ability to understand our customer’s business goals and recommend new approaches, strategies and ways to drive adoption and help them hit their hiring targets
  • An understanding of ever-evolving needs of a dynamic, growing start-up organization
  • An open-mind to creatively solve our customer’s complex problems
  • The ability to thrive in ambiguity and work quickly, but not rush
  • Strong presentation development and public speaking skills
  • Strong communication and relationship management skills
  • Experience owning and driving projects end to end 
  • Strong analytical and critical thinking skills
  • Superior cross-team collaboration skills
  • Bachelor's Degree preferred

Benefits:

  • Stock: Ownership in a fast-growing company.
  • 401k: We care about your ability to save for your future.
  • Family Focus: Parental leave and flexibility for families.
  • Time Off: Flexible vacation policy to encourage people to get out and see the world.
  • Healthcare: World-class medical, dental, and vision policies.
  • Goodies: Whatever hardware and software you need to get the job done.
  • Team Fun: Regularly scheduled events, sports, game nights, book clubs.
  • Learning: Learning & Development opportunities for you to grow your skills and career.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!
  • ...And much more!

We value diversity of all kinds, and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities and perspectives.

Interested in what Handshake’s San Francisco HQ is like when we’re together? Check out this video: Just browsing or not ready to apply? Keep in touch with us!

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Location

We're located right in the center of everything in the financial district of downtown San Francisco. We're just 1 block from Montgomery St Bart!

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