Project Manager at endpoint Clinical

| San Francisco
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About us:

endpoint is at the forefront of the evolving e-clinical technology industry with more than 20 years of experience designing, enhancing and deploying robust, configurable IRT solutions.

At our core is a commitment to the continuous evolution and enhancement of IRT to improve your trial management. Our unique, single-focus approach makes endpoint the only company with the knowledge and experience needed to drive IRT and e-clinical integration paradigm shifts in the industry.

Position Overview:

The Project Manager is the primary client interface for client implementations, from initial engagement to final launch. Project Managers are responsible for managing projects through the software development life cycle while working collaboratively with teammates and maintaining exceptional client satisfaction.

*This position must be located on the West Coast.

Responsibilities:

  • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.
  • Build effective partnerships with other internal teams to move project through all phases of the development process.
  • Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies
  • Establish baseline requirements and manage change control throughout the development process.
  • Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform.
  • Manage ongoing reporting of project health and profitability to internal and external stakeholders.
  • Conduct end- user training.


Qualifications:
Education:

  • Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement.

Experience:

  • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly.
  • 1-2 years’ experience in the life science industry
  • Previous experience working in a fast-paced, entrepreneurial environment preferred.
  • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus.
  • Familiarity using SQL a plus

Skills:

  • Attention to detail and quality orientation
  • Capable of following protocols and processes
  • Strong customer service orientation
  • Ability to maintain positive rapport with diverse array of colleagues and clients
  • Able to work on multiple assignments with standard levels of supervision
  • Ability to learn and apply new skills quickly
  • Adaptability/flexibility in a changeable, fast-paced environment
  • Excellent verbal communication skills
  • Solid written communication, including the ability to effectively document technical information
  • Capable of working well in a team environment
  • Good computer skills, including proficiency in MS Office
endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks

Location

55 Francisco Street, San Francisco, CA 94133

What are endpoint Clinical Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Shuffle Board, Video Games, Darts.
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per week.
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Professional Development Benefits
Promote from within
Online course subscriptions available
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