Senior Technical Program Manager, Integrations

At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market. 

Segment is growing rapidly and seeking a Senior Technical Program Manager (TPM) who is passionate about technical operations and engineering efficiencies. This role will lead programs focused on Integrations and Platform, while collaborating with other teams that are impacted by these programs. This role sits at the core of our product and will work with a cross-functional teams (Partnerships, Professional Services, Engineering, Product, Marketing) to bring strategic products and projects to life. 

In this role you will:

• Lead and manage the successful delivery of high impact and highly cross-functional integrations & platform program initiatives
• Drive cross-functional planning, by closely partnering with R&D leads to develop program plans, including identifying dependencies and resource requirements
• Collaborate within Engineering, Product and other organizations to evolve, standardize and instill good product development processes
• Establish and drive adoption of program frameworks, tools and best practices.
• Contribute to the definition, development and tracking of effective metrics and R&D operational improvements

What we are looking for:

• 5+ years experience in a technical program management or operational role
• BA/BS degree in engineering, computer science or similar degree
• Have an ownership focus. Take responsibility for the successful completion of projects
• Ability to build strong relationships, collaborate and communicate effectively across a variety of stakeholders, including execs
• Ability to handle multiple competing priorities in a fast-paced environment.
• Experience with Agile methodologies
• Prefer experience with SaaS companies

In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well. 

Salary:

Denver/Boulder Metro:

Tier 4 base salary range: $120,832 - $151,040

Rest of Colorado:

Tier 5 base salary range: $105,728 - $132,160

Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio's equity plan.

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

• Prescription Drug
• Dental
• Vision 
• Flexible Spending and Health Savings Accounts
• Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

• Short and Long Term Disability Insurance
• Life and Accidental Death & Dismemberment Insurance
• 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

• $65 per month work-from-home stipend
• Up to $50 per month for wellness expenses and activities
• Up to $30 per month to use towards books/eBooks

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