Senior Technical Program Manager - Remote

| Remote
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About Life 360

Life360 brings families closer with smart tools designed to protect and connect the people who matter most.

Known for first-to-market solutions for modern family challenges, Life360 recently reached #1 in Apple’s US App Store’s list of free social networking apps. Nearly 1 in 10 US families with kids use Life360 an average of 12 times a day, and global membership is growing exponentially, with over 28 million active users in over 140 countries as of March 31, 2020 — making Life360 the largest mobile service for families in the world.

This reach gives us the opportunity to do unprecedented good for families through our valued core offerings: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need. 

Offering both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange — giving our employees the liquidity of a public company with the upside of a private growth stage business.

Life360’s rapidly growing team of 150+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas. 

About our culture and benefits

Life360 has embraced a work from home (WFH) philosophy for at least the duration of the COVID-19 crisis, along with most of our peers. During this WFH period, the organization remains connected and engaged with virtual team events, weekly all hands meetings and regular open zoom sessions with leadership.  While we believe that the work world has likely permanently changed, we have yet to make any decisions about our long-term split between WFH and being in the office

 We always offer:

  • Competitive pay and benefits
  • Health, dental and vision insurance plans
  • 401(k) plan
  • $200/month Quality of Life perk
  • Flexible PTO
  • Free Life360 platinum membership for your family circle
  • Whatever makes you stronger makes us stronger. We buy you the things you need to improve yourself and get your job done.

All open positions are remote opportunities and when the time comes to return to our offices, we offer the following:

  • A great office with plenty of light in the heart of the SOMA district in beautiful San Francisco; a 5 minute walk to CalTrain
  • An amazing office location within walking distance to the beach in Encinitas
  • In person team building activities, celebratory company outings and fun events

Responsibilities

  •       Manage membership programs across mobile, cloud and web.
  •       Work with engineering, product, marketing and design to define releases and roadmaps.
  •       Plan and conduct effective and efficient meetings.
  •       Track and manage program risks and dependencies.
  •       Introduce and refine engineering and program processes.
  •       Drive adoption and development of new tools for program management and reporting.
  •       Define program metrics & KPIs, set up mechanisms to track/report
  •       Coach teams in agile processes and best practices.
  •       Communicate progress effectively to all relevant stakeholders including execs, product managers, and engineering leads
  •       Be a proactive problem-solver helping teams to side-step blockers, foresee issues before they arise, and limit predictable issues.
  •       Align with other parallel programs - help to prioritize and overcome resource contention
  •       Work with other TPMs on cross functional alignment and process unification.
  •       Build trusting relationships with team members and stakeholders.

Requirements

  •       Bachelor’s Degree from an accredited university or equivalent experience.
  •       5+ years of industry experience in a fast-paced tech company, directly managing the delivery of large, technically complex product development programs
  •       Experience delivering Android and iOS applications desired.
  •       Experience with Cloud Infrastructure and Service projects desired.
  •       Superior communications skills: interpersonal, written, and presentation
  •       Superior organizational skills: notes, formal documentation, task assignment
  •       Proven ability to understand and breakdown complex, multifaceted programs and projects into manageable pieces, organize cross-functionally and drive execution
  •       Comfortable with ambiguity and starting from "scratch"
  •       Experience with program management tools (JIRA, Aha, Smartsheets, etc) preferred.

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Location

Remote First - To support a remote-first work environment we have established norms such as no meeting times and a remote work stipend.

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