Sr. Program Manager, Payments

| San Francisco | Remote | Hybrid
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Company Description

Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market. 

We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.

Because we have a small team with a big job to do, each team member makes a huge impact on the business.

Job Description

Consumer Payments team at Wish is a very lean and nimble team focused on delivering delightful checkout experience for hundreds of millions of value conscious shoppers in more than 160 countries across Android, iOS and web apps.

As a Senior Program Manager on the consumer payments team, you will work closely alongside product managers, design, engineering, finance, compliance, legal, treasury and external partners including Payment service providers (PSPs), to define and manage strategic cross-functional projects and programs. In this role, you will support some of the most critical payments & fintech projects at Wish. 

You should have excellent stakeholder management, project management, and presentation skills and the flexibility to work in a wide range of functional areas.

What You'll Do

  • Coordinate across cross functional teams to align on shared objectives and work toward a common purpose

  • Drive the end-to-end implementation of large-scale, cross-functional, high-impact projects focused on improving the payment experience & new financial services such as Buy Now Pay Later

  • Drive project and key stakeholder alignment on initiatives to ensure they are connected to the larger customer support goals

  • Collaborate with third-parties including Payment service providers, card networks, issuers and other payment-related services 

  • Develop an end-to-end product rollout plan, and project-manage implementation

  • Collaborate with key partners to prepare the product for launch and drive maximum impact

#LI-BD1 #LI-Remote

Qualifications

  • 5+ years of experience in project/program management

  • Able to mobilize, inspire, and lead internal/external teams without direct authority

  • Influencer who is great at connecting the dots at the organization, strategy, program, and project levels

  • Inventive self-starter who always finds a way forward

  • Passionate about payments, fintech or ecommerce

  • Bachelor’s degree or higher required

Nice to haves

  • Startup experience

  • Experience working in fintech, eCommerce or two sided marketplaces

Additional Information

Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Individuals applying for positions at Wish, including California residents, can see our privacy policy here.

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Location

Our San Francisco office is located in the Citigroup Center with direct access to BART and surrounded by amazing restaurants and coffee shops.

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