You are passionate about leveraging technology, teams and processes to increase efficiency within our engineering organization. As a technical program manager, you will play a pivotal role in facilitating engineering project deliveries across various teams in different time zones.

Ideal candidate has strong technical background with significant operational understanding of saas functions such as Development, QA, Release Management, Site Reliability Engineering and product management. You are highly organized, detail oriented with "let's get it done" attitude.

This is a full-time leadership position based in San Jose California. Requiring you to interact with Product Management, Development and Operations leadership to understand the projects and develop timelines and ensure the on-time project delivery.

Responsibilities:

• Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.
• Manage cross-functional Infrastructure projects between Dev, QA, SRE and Release teams.
• Develop and manage end-to-end project plans and ensure on-time delivery
• Drives the coordinated management of large, complex programs over a finite time period in order to achieve specific business goals. Ensures the timely delivery of business value and the efficient use of organizational resources.
• Partners with Product and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensures measurable KPIs are defined and aligned to company goals and objectives.
• Manages the program-level decomposition of work across multiple delivery teams. Works across organizational boundaries to define program interdependencies and release plans.
• Partners closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines. Makes sure appropriate domain resources are engaged. Helps define creative solutions to address resourcing challenges.
• Drives resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitates executive-level escalations and program-level change management.
• Monitors health of program delivery. Tracks program-level status, risks, issues and dependencies. Proactively addresses delivery team impediments. Resolves program-level roadblocks to enable successful program execution.
• Manages program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Leads program-level reviews with delivery teams, stakeholders and executive management as required.
• Drives the integration and adoption of agile delivery practices across delivery teams. Facilitates program retrospectives to identify improvement opportunities. Evangelizes and integrates desired changes in order to enable continuous improvement.
• Leads by example. Actively coaches Product Owners, Scrum Masters, and Delivery teams in order to promote successful adoption of agile practices. Covers key management roles as needed to ensure the success of program delivery efforts

Requirements:

• BS or MS (MS preferred) in Computer Science or related areas.
• Minimum 3+ years IT networking and dev ops/software engineering domain.
• Knowledge Experience with Accounting/ERP applications or accounting knowledge is a plus.
• Exposure of working in fast pace development and delivery organization, SaaS experience a plus.
• Ability to prioritize problems in Project Management applications/software and help the team work on the correct priority.
• Strong analysis, problem solving, and trouble shooting skills.
• Experience with configuration management tools/Infrastructure.
• History of shipping high-quality well – designed software products.
• Mentor peers, junior members and interns and prioritize processes.
• Self-motivated, capable of working in a team or small projects alone.
• Strong verbal and written communication skills.
• Organized and capable to work on multiple tasks efficiently.
• Customer focused, to be the 'voice' for the customer in internal discussions.

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