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Talent Acquisition Program Director

| South Bay | Remote | Hybrid
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Talent Acquisition Program Director – Global Sales

Within this strategic and highly visible role, will directly create, prioritize, drive and deliver key global TA strategies, processes, training and reporting specific for the Global Sales organization. Within this role, you will partner directly with Business Leaders (key stakeholders), TA Leaders/Managers and HRBPs to ensure there is a clear roadmap of top TA initiatives. You will influence through data and conversation key partners to ensure the right support and action takes please. You will own the TA strategy roadmap, provide regular updates and ensure key deliverables are being met. Given the rapid growth of ServiceNow and the relative “newness” of TA, there are many programs for a strategic TA leader to build and deliver. 

· Partner with business, TA, finance and HR leaders in building out TA strategy and programs roadmap, prioritizing the most critical initiatives.

· Ability to make impact, which includes implementing and driving recruiting strategies that engage other parts from the Global Talent Acquisition org (such as recruiting peers, Executive recruiting, DIBs Team, Branding/Comms, Central Sourcing, etc).

· Ability to use your business acumen to drive and influence proactive conversations with senior leaders across the business, finance and HR.

· Regularly present strategies, updates, training, etc to senior business leadership and their respective teams, and likewise within internal TA teams.

· Ensure a great hiring manager/candidate experience through continued communications throughout the hiring process.

· Build strong collaborative relationships with leadership to understand their unique hiring landscape and how their hiring plan will align to business strategy

· Act as a mentor/lead to those recruiters working in aligned functional area (educate/inform).

     


Qualifications

To be successful in this role:

· 10+ years of TA experience, with varying focus areas

· Be a thought leader as it relates to building/executing hiring strategies

· Ability to consult, influence and manage client expectations

· Has experience leading/participating in cross functional TA projects and initiatives

· Influence outcomes while working with global TA partner teams.

· Skilled in the areas of TA system/process enhancements and efficiencies/improvements

· Understand relocation/immigration needs/requirements of candidates

· Ability to work in a fast-paced, constantly evolving environment

· Demonstrated personal accountability and has an ability to build strong, productive relationships across the business

· Self-driven and highly motivated, with a true sense of ownership from start to finish

· Strong communication skills - ability to work cross functionally between the business and the internal TA team

     






JV20


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          Additional Information

          ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

          If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

          For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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          Technology we use

          • Engineering
            • JavaLanguages
            • JavascriptLanguages
            • ReactLibraries
            • Node.jsFrameworks
            • MariaDBDatabases
            • MongoDBDatabases
            • MySQLDatabases
            • PostgreSQLDatabases

          Location

          101 2nd St #1400, San Francisco, CA 94105

          An Insider's view of ServiceNow

          How would you describe the company’s work-life balance?

          I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

          Kurdin

          Manager, Strategy & Operations

          What does your typical day look like?

          If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

          Viviana

          Senior Machine Learning Engineer

          How does the company support your career growth?

          Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

          Vanessa

          President, ServiceNow.org

          What is your vision for the company?

          We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

          Pat

          Chief Technology Officer

          What are some things you learned at the company?

          Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

          Ying

          Director, Product Design

          What are ServiceNow Perks + Benefits

          ServiceNow Benefits Overview

          We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

          Culture
          Volunteer in local community
          Open door policy
          Open office floor plan
          Flexible work schedule
          Remote work program
          Diversity
          Documented equal pay policy
          Dedicated diversity and inclusion staff
          Mandated unconscious bias training
          Diversity manifesto
          Mean gender pay gap below 10%
          Diversity employee resource groups
          Hiring practices that promote diversity
          Health Insurance & Wellness Benefits
          Flexible Spending Account (FSA)
          Disability insurance
          Dental insurance
          Vision insurance
          Health insurance
          Life insurance
          Wellness programs
          Financial & Retirement
          401(K)
          401(K) matching
          Company equity
          Employee stock purchase plan
          Performance bonus
          Charitable contribution matching
          Child Care & Parental Leave Benefits
          Childcare benefits
          Generous parental leave
          Family medical leave
          Adoption Assistance
          Vacation & Time Off Benefits
          Unlimited vacation policy
          Generous PTO
          Paid volunteer time
          Paid holidays
          Paid sick days
          Office Perks
          Commuter benefits
          Company-sponsored outings
          Free snacks and drinks
          Company-sponsored happy hours
          Onsite office parking
          Onsite gym
          Professional Development Benefits
          Tuition reimbursement
          Lunch and learns
          Promote from within
          Mentorship program
          Online course subscriptions available

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