Technical Delivery Manager

| San Francisco
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At Primer, we put our customers first. As a Technical Delivery Manager, you’ll guide client engagements from ideation to deployment for some of the world’s largest enterprises. You’ll be responsible for understanding client needs through data, conversations, and any other means necessary. You’ll work closely with Engineering, Design, and Sales. You’ll face problems that require a mix of technical knowledge, creativity, critical thinking, and business acumen.
About Us
Primer is an Artificial Intelligence company that organizes and analyzes text-based data sources and generates analyst-grade natural language summaries for a variety of industries. Our objective is to help our customers understand the world around them ‐‐ whether it is emerging geopolitical events, development of a product line or area of research, or monitoring a portfolio of companies’ financial performances. The Services team is a jack-of-all-trades organization that serves as a key interface between individual clients and the broader Primer organization. Our charter is: (1) work closely with clients to discover the best use of Primer’s NLP/NLG algorithms for their needs; (2) prototype new algorithms, data pipelines, and visualizations; and (3) channel client feedback and algorithmic learnings back to Primer to drive future product development.
Roadmap: Work with clients, the business, and engineers to set strategy and collect and prioritize requirements.
Execute: Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers.
Generalize: Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.


  • Minimum 5 years of relevant experience
  • 3+ years of product/project management, product design, or equivalent consultant experience for a technology company
  • 2+ years working with Data Scientists or Machine Learning engineers (does not have to be in a product capacity)
  • Academic background in Computer Science, Engineering, or quantitative discipline
  • Strong analytical capability with experience in data modeling and analysis
  • Demonstrated success in delivering new products and features
  • Ability to make things happen around you, and a desire to contribute and learn. You manage project ambiguity, complexity, and cross-functional interdependencies in an organized and structured way. Be able to define and analyze metrics that inform the success of products
  • Bonus:
  • Familiarity with machine learning modeling workflows and basics of Data Science: feature selection and engineering, different machine learning model families, optimization considerations for machine learning models, deployment and serving challengesFamiliarity with machine learning algorithms: gradient boosted trees, zero-shot modeling, deep learning, neural netsFamiliarity with machine learning platforms and knowledge of big data systems

Primer is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information. 
If you need assistance or an accommodation due to a disability, you may contact us at [email protected] 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries


We're located in the heart of the financial district of San Francisco

An Insider's view of Primer

What’s the vibe like in the office?

When I walk in the office, I just feel like "I belong" here and the vibe is always welcoming, positive and definitely COOPERATIVE!


Office Coordinator

How do you collaborate with other teams in the company?

I’m in a role that requires me to engage across almost every part of Primer. Whether it’s a technical discussion with Product and Engineering, strategizing on an account with Sales, or working through the details of a contract with Finance, everyone embraces a “how can I help?” attitude.


Engagement Manager

How does the company support your career growth?

Not only have I been given the opportunity to take on more responsibilities by moving into a tech lead role, but executive leadership has been supportive by providing training and constant feedback. In such a short time, I feel like I’ve really leveled up and I’m excited to see where my time here takes me.


Tech Lead

How do you empower your team to be more creative?

“Constantly curious" is a company-wide value. We strive for the 10x improvement over the 10% improvement. My favorite curiosity enabler is our team-wide hack-weeks.This lets the team explore ideas unrelated to their deliverables. Many of these projects become part of our long-term product vision.


SVP, Engineering

What's something quirky about your company?

Puzzles have a special place in all of our hearts. From engineering problems to crosswords and cryptograms, there are always people around who are eager to help you solve them. When I see a bunch of the team gathered into an excited cluster, there is no doubt about what they're doing.


Machine Learning Engineer

What are Primer Perks + Benefits

Primer Benefits Overview is a rapidly growing Series B PaaS startup headquartered in San Francisco’s Financial District. We have a sunlit filled office with a meditation room, fully stocked kitchen, catered lunches and happy hours. You will work alongside exceptionally talented, curious and passionate individuals who have an insatiable desire to get to the future.
The benefits we offer include competitive health plans and retirement plan. Flexible vacation policy, wellness initiatives, annual allowances for books and more!

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and learns
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