Technical Localization Program Manager at Wish
Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.Job Description
As Wish’s popularity continues to rise, we are looking to break down language and culture barriers to connect with our users around the globe. We are currently seeking a full-time Technical Program Manager in the Localization team to help us achieve this goal.
In this role you will be expected to identify and prioritize opportunities to enable a truly localized experience for our customers and merchants across 40+ languages. You will work closely alongside stakeholders across the company with a focus on engineering and product management teams to define and innovate the localization tooling setup.
Our team is small and nimble. We cultivate an environment for smart, driven innovators to thrive. The ideal candidate must be highly organized, an expert in working cross-functionally, and comfortable in a fast-paced environment.
What you'll be doing:
Find opportunities to optimize localization and internationalization tooling and mitigate inefficiencies to help grow our international merchant, store, and user base
Support the localization strategy by experimenting with and scaling new and innovative solutions that leverage different translation approaches such as machine translation
Collaborate closely with our engineering and product management teams to improve internationalization pipelines and processes
Independently scope technical requirements, effectively manage, and appropriately prioritize localization tooling development efforts
Define, gather, and analyze key success metrics that measure the value and success of your programs
Advise and educate product teams on localization and internationalization best practices, requirements, and methodologies
5+ years of experience in localization program management
Working knowledge of industry standard localization tools
Strong analytical skills, a data-driven approach to problem solving, and an experimental mindset
Demonstrated proficiency in developing efficient and effective solutions to diverse and sophisticated tooling challenges
Enthusiasm about localization and tooling
Ability to think strategically, creatively, and at scale
Solution-oriented, highly motivated and can-do attitude
Well-rounded interpersonal skills and experience interacting with diverse personalities and cultures
Excellent written and verbal communication skills in English
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.