Technical Program Manager (Full Time; Multiple Openings)
JOB DESCRIPTION: Responsible for implementing and leading the website and web technology roadmap for RingCentral’s global web properties.
JOB DUTIES: Building and managing websites and digital properties according to RingCentral’s quality standards; Managing workflow of incoming content and web requests, working with stakeholders and channel managers to understand requirements and priorities to produce/author content and new web pages for global website properties; Creating, editing, posting, updating and cleaning up outdated content, imagery and designs; Handling all content authoring requests from building new web pages, hero elements and layouts to content, editorial and text updates; Maintaining web pages and site standards and ensuring the information is accurate; Working with a cross-functional team to gather requirements, content, designs and produce best-in-class web experiences; Managing user acceptance testing process for pages produced; Analyzing data to monitor site performance and uncover areas for improvement; Keeping abreast of the latest trends and changes in UI/UX and digital marketing.
REQUIRED SKILLS/TOOLS: Experience with HTML, CSS3, Javascript, JQuery, AJAX, JSON, REST API, AEM, JIRA, Jenkins, Akamai, writing user stories, site specifications, Marketo, Adobe Test &Target, Adobe Analytics, Agile development and UI/UX is required.
EDUCATION/EXPERIENCE /
QUALIFICATIONS: U.S. Master’s degree in Applied Computer Science, Information Systems or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or foreign equivalent in Applied Computer Science, Information Systems or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable. Will accept 6 years of education culminating in the equivalent to a US Master’s degree.
*** Documentary verification of education/experience required ***
JOB LOCATION: Belmont, CA
WHERE TO APPLY: Please send resume, credentials, and references by mail to: RingCentral, Inc., Attn: HR Dept., 20 Davis Drive, Belmont, CA 94002.