Technical Program Manager, Information Security

| San Francisco

Engineering at Postmates

We’re building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We’re tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve.

WHAT WE DO

Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a three-part balancing act connecting customers, merchants, and couriers in real-time. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cutting-edge technology, a highly visible charter, and a cool user-focused product vision. 

THIS ROLE

Postmates is looking for an Information Security Technical Program Manager focused on development planning, prioritization and measurement of Postmates Information Security Program and key performance indicators.

In this role, you will be responsible for working with various technical teams throughout the organization to enhance the existing program by implementing program plans, identifying key areas of risk exposure, developing plans to mitigate risks, documenting security enhancements for products and services and maintaining policies and procedures to support Postmates Information Security Management System.

JOB RESPONSIBILITIES

  • Manages the Information Security Program Plan, Roadmap and Prioritization. 
  • Functions as Scrum leader for the Information Security team. 
  • Identifies key areas of program improvement and risks.
  • Prioritizes Security related Projects/Initiatives, Ensures project plans are documented, stakeholders are defined, budget and resources are allocated, objectives, milestones, success criteria and definition of done are identified and communicated. 
  • Evaluates/Prioritizes requests for allocation of Information Security staffing resources to other projects owned by external business units. 
  • Prioritizes and tracks Security Program KPI Metrics for the following:
    • Security Awareness training completion
    • Vulnerability & Risk Mitigation metrics for Platform & Corporate Infrastructure
    • Security Assessments - New Product/Feature development 
    • Security Assessments - Third Party Vendor Risk Assessments
    • Security Project Status  
  • Interacts with Postmates technology, and business stakeholders to understand risks critical to infrastructure, define potential business impact and establish corrective action plans.
  • Prepares weekly reports for senior leadership on Information Security KPIs.

OUR PREFERRED QUALIFICATIONS

  • Knowledge in NIST,  PCI DSS, SOC 2 type security standards.
  • Knowledge in Information Security industry best practices with hands-on experience developing and managing an Information Security Management System.
  • Experience functioning as an Information Security Technical Program Manager, Information Security Technical Project Manager, Information Security Engineer or Information Security Analyst for at least 5 years. 
  • Deep technical knowledge of security concepts such as vulnerability risk assessments, privacy assessments, intrusion detection, incident response, security monitoring, security policy creation, enterprise security strategies, architectures and governance. 
  • Experience using Atlassian Jira for team workload assignment and prioritization through Scrum or Kanban project management.
  • Experience configuring, managing and providing support for GRC, ERM and SIEM tooling. 
  • Experience with developing compliance and security analytics/insights through BI/analytics tooling.
  • Familiar with standard SQL or python scripting languages.
  • Ability to work effectively while prioritizing and juggling competing priorities in a fast-paced work environment.
 
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
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    • FluxLibraries
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    • VaultLibraries
    • DjangoFrameworks
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    • Node.jsFrameworks
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    • CassandraDatabases
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    • DruidDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Our office is just steps away from where all the tech, artistic, and cultural happenings are, including SF MOMA, Moscone Center, and so much more.

An Insider's view of Postmates

What's something quirky about your company?

We take a humanistic approach when designing our employee event programming to show the similarities that exist between cultures. We strive to build a community with a shared ethos of caring for our world and conceptualizing ways in which we can contribute to the betterment of it.

Suzette

Engagement & Culture Events Coordinator

How does the company support your career growth?

I once read that “growth and comfort don’t coexist” and Postmates lives by it. From day one at Postmates, I felt challenged and have been given projects that impact the business. I’ve had to flex technical muscles that I have never used and it’s exciting because I’m developing into a more well-rounded engineer which only enhances my career growth.

Juan

Software Engineer

How do you empower your team to be more creative?

Instead of assigning work/tasks to my team, we operate by having the team identify what they think are the problems that we need to be solving today, and how that will scale or change over the next few years then align those with company priorities. This forces my team to be more creative in how they approach their work on a day to day basis.

Aabhas

Infrastructure Lead

What are some social events your company does?

Postmates puts emphasis on building connection and community, through both professional and personal interactions, to maintain our culture — and our mental wellness particularly in these difficult, unprecedented times. This including (now virtual) Happy Hours, Winesday on Wednesdays, cultural celebrations, volunteer events, and so much more.

Bianca

Software Engineer

What are Postmates Perks + Benefits

Culture
Volunteer in local community
At Postmates, we believe we have a shared responsibility to create positive change in our communities and society at large. Check out our Social Impact report: social-impact.postmates.com
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Postmates covers 100% for full-time employees and dependents on most medical plans, dental, and vision.
Life Insurance
Wellness Programs
In addition to health club discounts, Postmates provides a PhysioStrength wellness portal with live virtual classes and videos helping employees with their health, wellness, and fitness needs.
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Postmates provides Dependent Care FSA that covers eligible child care expenses.
Generous Parental Leave
Postmates provides all full-time employees up to 16 weeks of paid time off for new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Monthly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 24 hours per year of paid volunteer time. Check out our Social Impact report: social-impact.postmates.com
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Every full-time employee automatically receives a free Postmates Unlimited Membership, with $15 credits to use for pickup on Thursdays. We also provide free catered lunches on Mondays and Tuesdays.
Happy Hours
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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