Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

The Technical Project Manager will be responsible for the overall delivery of Professional Services’ solution for Zoom Data Center Operations team. This includes project managing the release plans and coordinating with product managers, engineers and operations.

What You'll be doing

• Support, coordinate, and execute strategic project work across the Zoom Data Center Operations Team

• Manage multiple concurrent projects with multiple work streams that require inputs from cross-functional stakeholders both internally and externally

• Lead and manage large scale, company-wide projects through planning, development, launch, stabilization, debrief facilitation and close

• Manage and escalate project risks and issues as appropriate, and establish success metrics for projects and ensure performance is tracked and measured

• Investigate ways to improve existing processes and fix pain points through automation, streamlining, and program delivery

• Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business

Must Have

• 5+ years of experience

• Require a BS degree in CS, MIS or equivalent

• Networking knowledge and good understanding of network requirements for a VoIP/SIP deployment

• Experience working with vendors/carriers, VARS, and circuits

• Strong technical aptitude understanding for networking, servers, and cabling within a Data Center)

• Experience with agile tools - Jira for task delegation and assignment and tracking completion of items

• Flexible and ability to work after hours (at times)

• Experience working with Leadership in technical/developer/business communities

• Excellent communication skills

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

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