Sales Operations Manager

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. 

Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors. 

As a Sales Operations Manager, you will drive process improvements and enhance the efficiency of our sales team. This role will focus on bottom-of-the-funnel sales activities, you will be managing strategic projects, collaborating with cross-functional teams, and ensuring successful execution to meet organizational goals.

• Own and optimize sales processes for late-stage deals, ensuring smooth transitions from POC to close.
• Lead strategic, organizational, and operational projects
• Partner closely with Sales Leaders, Sales Engineers, CS, Finance, and Legal to improve deal execution and ensure alignment.
• Optimize and maintain Salesforce, Design and implement new processes. Recommend improvements and oversee the rollout of new processes.
• Work closely with Finance to align revenue data, ensure our numbers match, and support all quote-to-cash processes.
• Support and find solutions for non-standard deal structures, and international sales complexities.
• Oversee the rollout and adoption of new sales tools and operational best practices.
• Work closely with sales reps and support them with technical questions. Guide them on best practices and ensure they are fully equipped to execute deals efficiently.

• 4 years of experience as a sales operations manager, preferably within the Saas industry
• Advanced proficiency (power-user or admin): Salesforce 
• Strong analytical and problem-solving skills with a track record of process improvement. 
• Knowledge working with Salesforce, Clari, Zoominfo, Gong, LinkedIn is preferred 
• Demonstrated ability to work effectively with cross-functional teams. 
• Excellent communication skills and the ability to convey complex ideas clearly. 
• Self-motivated, autonomous, and a strong team player. 
• Proven experience in implementing new sales tools and applications

Candidates on the East Coast Preferred