Komodo Health is addressing the global burden of disease through the world’s most actionable healthcare map. Our solutions drive a more transparent, efficient and productive healthcare ecosystem. We value our culture of encouraging growth, collaboration, and constructive debate as well as delivering innovative solutions that “wow” our customers.

At Komodo Health, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Komodo Health is proud to be an equal opportunity workplace.

 Account Director: HCS

Komodo Health is transforming healthcare predictive analytics with its own proprietary data cloud and streaming data analytics platform. Our real-time healthcare intelligence engine provides healthcare business leaders with the tools to modernize and improve the way they engage and serve the medical community, and the result is a more transparent, efficient and productive healthcare ecosystem.

Our Data Partnerships team seeks experienced and entrepreneurial Accounts Directors that are ready to support in creating sustained value for our Data Partnership customers. This is an excellent opportunity for accomplished account executives to have massive impact at a fast-growing technology company.

The Data Partnerships Account Director will work with Komodo Health payer customers to ensure successful engagement with Komodo products and services, leading to customer retention and expansion of our business. This includes support of existing accounts. The role requires comfort interfacing with a diverse set of payer and Intermediaries customers, and an ability to engage, communicate, consult, and partner effectively.

At Komodo Health, we value our culture of encouraging growth, collaboration, and constructive debate as well as delivering innovative solutions that “wow” our customers. Komodo Health is backed by leading technology investors on the East and West Coasts, and is partnered with leading academic institutions, technology leaders and life sciences thought leaders.

 Responsibilities

• Serve as account point of contact for payer customers to ensure SaaS deployments and projects lead to sustained customer value and ongoing customer success (anticipated travel of 20-40%)
• Develop and grow relationships with customers to support engagement with Komodo products and development of customer champions
• Measure, track, and grow customer health to ensure successful renewal of current subscriptions
• Lead in-logo sales initiatives to execute against Komodo's Data Partnership customer growth strategy, including development and implementation of account expansion strategy from lead generation to close of SaaS contracts
• Own and deliver against renewal and expansion targets at assigned accounts
• Collaborate and share customer feedback with internal Product, Engineering, and other cross-functional colleagues to enhance ongoing product development efforts

Requirements

Qualifications

• 5+ years experience in client-facing roles of increasing responsibility delivering products or services to payer customers, within innovative technology or commercial solutions providers to the industry, top consulting or boutique life sciences consulting firms, or advertising agencies
• Consistent attainment or out-performance of sales goals at a technology, services, or consulting company serving payers
• Exceptional storytelling, communication, and interpersonal skills, and experience owning high-profile client relationships
• Successful track record of developing long-term business relationships with payer customers 
• Experience managing strategic accounts with penetration into multiple customer groups
• Ability to successfully manage multiple client interactions and projects with high quality and grace under pressure
• Agility to work across internal teams to deliver to customer contractual requirements, especially with Product and Engineering
• Flexible mindset to embrace use of new software applications and cloud-based communication tools
• Demonstrated track record of growing and retaining high performing teams and culture in a fast-paced, dynamic and rapidly changing startup environment
• Sincere interest in working at an early-stage startup and scaling with the company as we grow
• BA or BS degree

Nice to Have

• Prior experience selling cloud-based SaaS products
• Prior client-side experience and account management in the payer space and working with healthcare data
• Data analysis skills, with strong interest and passion for leveraging data to generate unique intelligence and insights for competitive advantage

Benefits

• Competitive salary and equity compensation
• Full Medical, Dental, and Vision benefits
• 401k plan with employer match
• Your choice of equipment set-up (computer, monitor, and accessories)
• Flexible hours and unlimited vacation days policy
• Opportunities to attend industry conferences and events
• Awesome team and culture
• Great office location in NYC 

At Komodo Health, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Komodo Health is proud to be an equal opportunity workplace.

Komodo Health will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

If you are a recruiter or placement agency, please do not submit resumes to any person or email address at Komodo Health prior to having a signed agreement . Komodo Health is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to Komodo Health and may be forwarded to our recruiters for their attention.