About us:

Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv, Boston, Toronto, and Salt Lake City.

Account Manager, Corporate

Location: San Francisco, CA

The Account Manger is responsible for achieving sales quotas while bringing the best of Chorus to every customer interaction. The ideal candidate must be passionate about empowering our customers to do the same! 

What You'll Do:

• Work closely with customers to drive value and develop strategies to deploy more broadly across their organization
• Collaborate with the Customer Success Team to ensure a cohesive customer experience and build lasting relationships across customer accounts, facilitating contract renewals and securing expansion growth
• Generate pipeline by creatively assessing whitespace within customer accounts, uncovering new use cases for Chorus, sourcing referrals from internal sponsors, and facilitating business reviews for key stakeholders
• Position Chorus to win expansion business by developing, communicating, and driving effective selling strategies that are based on valid, customer-specific value propositions
• Accurately forecast and manage pipeline by adopting sales process and methodology and maintaining hygiene in CRM
• Evangelize Chorus in the community and network, serving as a brand ambassador with clear and concise value proposition
• Contribute to the evolution of Chorus’ sales philosophy, playbook, and processes that emphasize true discovery, identifying customers’ real needs, and driving impact
• Study Chorus’ market, noting competition and identifying potential sales opportunities
• Partner with cross-functional teams (ie Customer Success, Revenue Operations, Product, Solutions Engineering, Sales, and Marketing) to continue to deliver best in class service and successful outcomes.
• Advocate on behalf of customers bridging conversations between client requirements and engineering teams

What You Bring to the Table:

• Driven by process and structurally sound in sales approach
• Demonstrates an optimistic perspective and competitive mindset
• Exceptional communication skills both verbal and written with ability to communicate with impact, brevity, and strong articulation
• 3+ years of Account Management experience, particularly in SaaS, Sales Enablement and/or Operations, and/or Analytics and/or technical background
• Demonstrated success in previous sales roles
• Has previously sold to sales leadership, revenue operations, and/or sales enablement leadership personas
• Experience collaborating with Customer Success teams and ability to self-source pipeline
• Experience leveraging Conversation Intelligence

We're a tight-knit team of world-class scientists, engineers, business minds and product designers who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!

We care about your personal well being as much as your professional success and offer generous benefits including comprehensive health benefits, 401k with generous company matching, FSA for Health and Dependent Care, Unlimited PTO, lunch allowances, monthly Team Events and more!

We are committed to creating a diverse and inclusive work place and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.