If it tells you where, it’s probably built on Foursquare!
San Francisco, CA

Account Manager at Foursquare (San Francisco, CA)

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Employer Provided Salary: $80,000-$110,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

About Foursquare 

Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places. Foursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio). Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by the world’s largest enterprises and most recognizable brands.

About the Position

As our Foursquare Marketer Sales team continues to expand, we’re seeking a sales-driven, experienced Account Manager, Marketer to engage with our Advertiser clients. The Account Manager creates, identifies, qualifies and manages  retention and upsell opportunities for our Marketers suite of  products. They own the commercial relationship with existing clients, partnering with Customer Success who onboard customers and provide ongoing technical management for campaigns.

As an Account Manager, you’ll ensure clients achieve their desired future scenarios and positive business outcomes from our Attribution and Targeting suite of products. You’ll play a key role in driving revenue growth by doing continuous discovery, ensuring our customers are getting value from our offerings, and strategizing with them on how to achieve their business outcomes.

You’ll run the commercial processes for renewals and upsell opportunities based on the account strategy you will have developed in collaboration with Sales and CS and identify cross-sell opportunities for Sales to engage on. The commercial aspects of this role include revenue forecasting, building champions, getting economic buyers involved, and running quarterly business reviews (QBRs) with clients.

The ideal candidate will have experience in account management working with key clients in the ad tech space. Familiarity with ad agencies, publishers, and the ad tech space is essential in this role. You should understand how programmatic buys, social media advertising, and ad campaigns are bought and run. Your goal will be to ensure advertising agencies and the brands they serve are getting maximum value from our offerings in every campaign.

In this role, you’ll

  • Partner closely with your counterpart on the CS team to build and execute detailed account plans
  • Own the full renewal and upsell cycle (discovery, alignment, negotiations, & forecasting) within  your book of business
  • Influence the prospect’s required capabilities to align with our solutions.
  • Work cross-functionally with CS, Ops, Product, and Engineering team members to address client escalations and position Foursquare as a leader of thoughts in the space
  • Grow the breadth and depth of our customer relationships through effective multi-threading
  • Uncover new opportunities within key accounts that are a good fit for Foursquare and introduce products and capabilities that are relevant to the client’s desired outcomes and future scenarios
  • Run monthly syncs and QBRs that truly provide value to our clients
  • Respond to RFIs/RFPs as needed, present customer stories, proof points, and proposals.
  • Use our value selling methodology to effectively understand customer goals and requirements and communicate the value of our solutions.
  • Provide customer and market feedback on product/services roadmaps, messaging, and positioning.

What you’ll need

  • Bachelor's degree in Marketing, Sales, Business, or related field.
  • 3+ years of experience, ideally at a technology-focused advertising company, in client management and digital campaign delivery or as an Account Manager, Account Executive or in a Customer Success role with commercial responsibilities.
  • Excellent written and verbal communication, discovery, and presentation skills.
  • Industry expertise in ad tech, with mastery of the landscape, terminology, and excellence in client services.
  • Ruthlessly prioritization of work activities across your book of business in a fast-paced, dynamic  environment.
  • Ability to consistently apply a sales methodology such as Command of the Message, Sandler, Challenger, or Corporate Visions is preferred.
  • Experience working with ad agencies, DSPs, and the online advertising industry and strong knowledge of mobile ad technology
  • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

Benefits and Perks

  • Fully Flexible Workplace - work from home, one of our offices or a combination of the two!
  • Unlimited PTO - rest and recharge when you need it!
  • Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance
  • Savings and Investments - 401(k) with company match
  • Home Office Setup - you get all necessary hardware and internet reimbursement 
  • Family Planning and Fertility Programs - programs via Carrot and Maven
  • Employee Resource Groups - to help you stay connected

Things to know…

Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.

Foursquare Privacy Policy

At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

Salary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!

US Based Roles

$80,000$110,000 USD

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What are Foursquare Perks + Benefits

Foursquare Benefits Overview

Learning and development programs from ICs to managers

Individual, professional coaching for all full-time employees

Flexible time off - rest and recharge when you need it!

Comprehensive and competitive health, vision, dental, life insurance

401(k) with company match

Home office setup: you get all necessary hardware and internet reimbursement

Family planning programs via Carrot and Maven

Employee Resource Groups to help you stay connected

And much more!

Team based strategic planning
Open office floor plan
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available

Additional Perks + Benefits

Full coverage for medical, dental, and vision insurance · Flexible vacation and sick days · Competitive salaries and equity packages · Discounted gym memberships and $50/month gym reimbursement · Subsidized dinner every night, delicious catered lunches, and tons of fattening snacks

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