Channel Manager, North America

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At Segment, we believe companies should be able to send their customer data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores and sends customer data from and to hundreds of business tools with the flick of a switch. Our goal is to make using customer data easy, and we’re looking for exceptional people to join the team.

 We’re growing incredibly fast — this is the perfect opportunity to roll up your sleeves and have a lot of impact at a hyper-growth company. 

We are hiring a Channel Manager to execute our channel strategy in North America. You’ll craft the strategy and drive the execution with a specific set of partners.

What you’ll do

  • Develop mutually-beneficial and trusting relationships with key regional partners in North America
  • Create and execute a comprehensive business plan and go-to-market strategy that drives revenue for both Segment and key partners 
  • Build and manage relationships with key partner groups (field, product, services, …)
  • Cultivate relationships across functional areas including sales, services, product development, marketing and business development.
  • Embed Segment as part of standard, repeatable solutions and global offerings for partner go-to-market motions
  • Empower partners to delight our customers with their work
  • Build and execute broad and deep enablement plans and strategies driving adoption and integration of Segment products and partner portfolio
  • Lead and facilitate QBRs, joint executive alignment, and overall engagement
  • Communicate and Evangelize the successes of strategic partnerships to internal stakeholders across various organizations within Segment 

You’re a great fit if you…

  • Have experience cultivating a successful channel 
  • Possess a quantifiable record of success in business development, with a demonstrated ability to meet or exceed objectives and the ability to generate new business through partnerships.
  • Understand complex sales processes, build consensus and be adept at developing relationships at multiple levels.
  • Have strong domain expertise in the areas of advertising, martech and SaaS applications
  • Are able to rally internal cross-functional resources to enable partner success.
  • Are comfortable engaging with a variety of roles ranging from developers to sales to senior executives.
  • Have the ability to set priorities, focus on details and motivate internal and external teams to deliver agreed-upon goals.
  • Have stand out verball, written and communications skills
  • Have strong problem solving skills.
  • Have 4-6 years of experience in Partner Management, Business Development, Channel management and/or Sales
  • Early start-up experience 

Salary:

Denver/Boulder Metro:

Salary Range: $118,800 - $148,500

Non Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

An overview of Twilio’s benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance and Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending and Health Savings Accounts
  • Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life and Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks

 

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Location

100 California Street, San Francisco, CA 94111

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