Channel Sales Engineer at RingCentral
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Partners Team to make sure we stay ahead of the competition.
The RingCentral Global Service Provider Sales Solutions Engineer is a technical pre-sales specialist, responsible for partnering with Verizon technical overlay organization, direct sellers, and their Channel Partners in the North Central US.
A Global Service Provider Sales Engineer should have in-depth knowledge on the entire RingCentral Ecosystem. including other UCaaS solutions, Legacy voice, data networking, API integrations, and security.
Primary responsibilities will focus on partner enablement and training, conducting remote and onsite product demonstrations, co-selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include, but are not limited to: business development, monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, continued education on the platform and underlying technologies, and support AT&T SE related internal and customer facing events.
Align with key Channel and Carrier Partners to better understand opportunities and support requirements
Provide in-region onsite support for Partners and Customers
Partner with Product team stakeholders to develop and prioritize Product roadmap
Cultivate relationships with internal and external aligned Partners and resources
Partner with the team to evaluate new technical solutions to meet or exceed prospect and customer requirements
Keep up-to-date on relevant competitive solutions, products and services
Support and participate, with other Sales Engineers, in performing advanced technical presentations for customers, and prospects, both remotely and in-person.
Develop and maintain expert understanding of all RingCentral applications and products
Represent RingCentral at conferences, industry, and sales events
Actively participate as a SME for RingCentral products and technologies
Qualifications & Skills:
7+ years of experience serving in the capacity of a Technical Sales Engineer in a UC/UCaaS (Unified Communication as a Service) environment, or equivalent, relevant experience
5+ years of experience technical sales for/through a Carrier.
Proven ability to provide technical leadership to the account team and engineers
Ability to teach other members of the team
Must be able to coordinate across various groups and functional teams
Ability to apply solutions, technology and products to a business opportunity.
Willingness to travel regularly throughout assigned region
Knowledge and demonstrated operating experience in all of the following areas of specialization: Voice, Video, Messaging, and Mobile Communications
Extensive knowledge of VoIP and data networking protocols
Understanding of customer communications requirements and business drivers for enterprise business markets.
Competitive knowledge including solution, technology and product offerings.
Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues.
Excellent written, oral, and presentation communication skills.
Some understanding of software development technologies is desirable.
Some experience with project management and resource tracking desired.
Demonstrated ability to implement, drive and track projects.
co-selling into large enterprise account
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1.5 billion annual revenue run-rate.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.