Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster.

We're building a more trustworthy Internet. Come join us.

Customer Development Representative

Fastly is looking for top-performing sales professionals who are passionate about an extraordinary work environment and are motivated to exceed expectations and advance their career in B2B software sales. Your efforts directly contribute to Fastly’s top-line revenue growth. As a Customer Development Representative, you are responsible for uncovering, sourcing, educating, nurturing and developing sales leads into qualified opportunities from key accounts that will close and add to Fastly’s growing customer base. You are focused on identifying opportunities and building relationships with prospects at the Enterprise level and leveraging your experience to make an impact.

The ideal candidate has a proven track record of exceeding sales quota and metrics, loves the thrill of the hunt, and is capable of building and growing the pipeline of the business. They also have experience navigating through organizations, doing deep discovery and speaking to multiple decision makers.

This is an awesome opportunity to be part of something special. Come join us in building a better internet!

What You'll Do

• Consistently exceed monthly, quarterly and annual sales quota and be well-compensated for doing so.
• Drive Fastly’s growth through outbound prospecting efforts, generating high quality sales opportunities that will turn into opportunities and closed business.
• Educate and develop leads through outbound prospecting via phone calls, emails, social media.
• Prospect into an Enterprise target account list ranging from the Global 5000 to Fast growing tech organizations; forming relationships with First Line Developers to C-Level executives.
• Be tenacious. Conduct value add follow-up calls and emails until meetings are set.
• Develop and maintain territory and daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type.
• Work with Fastly Sales Representatives to meet or exceed assigned Fastly opportunity, pipeline and bookings goals.
• Use Salesforce.com to track activity and update account/contact information.
• Leverage LinkedIn and any other media that could generate leads. 

Traits ideal candidates possess

• Proven track record of success and thrive in metrics-driven sales culture.
• At the core you are curious and desire to meet a customer’s unarticulated and unmet needs.
• Demonstrate insatiable desire to learn and improve.
• Fearless attitude willing to take intelligent risks.
• Sense of urgency.
• Problem-solver.
• Understand their customers’ industry/business/needs (key to both building trust with customers as well as understanding how to help solve their problems).
• Can get things done despite obstacles or challenges.
• Have a desire to work hard, exceed expectations and outperform their quotas.

What We're Looking For

• Bachelor’s degree
• 3+ years of full-time corporate sales experience (software sales is a plus).
• Proven track record of exceeding measurable goals/quotas.
• Consistent and proven track record of success prospecting for new business.
• Demonstrated ability to manage territory and execute outbound prospecting strategies.
• Understands customer requirements and identify business challenges that Fastly can solve.
• Consistently and repeatedly pick up the phone and call your customers.
• Not afraid to ask questions until a thorough understanding is achieved.
• Intellectually curious with a keen interest in customers and technology.
• Adaptable, professional, courteous, motivated with a strong work ethic.
• Ability to proactively resolve problems in a timely manner; develop alternative solutions.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Fastly provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status. 

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.