Deal Desk Manager
AdRoll is seeking an experienced and enthusiastic Deal Desk Manager. Reporting to our Director of Revenue Operations, you will be responsible for building out our deal desk framework and managing all aspects of the deal desk for our business unit. You will also be acting as a single point of contact for all deal compliance working closely with Controllership and Legal teams. This role presents an opportunity to drive initiatives relating to our acquisition and retention processes. This role is pivotal in helping to optimize the existing non-standard approval processes. Additionally, the individual will need to establish and maintain relationships with the sales and post-sales departments.This role is open in our San Francisco, New York City, Salt Lake City offices, or remote. Proof of COVID-19 vaccination is required to enter a US NextRoll office. Please notify us to request accommodation. Not sure that you might not be perfect for this role? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.The impact you’ll make:
- Partner with our sales, customer success, finance, and legal team leaders to define standard and non-standard deal criteria and related approval processes.
- Manage the day-to-day optimization of non-standard deals and serve as the primary point of contact for sales, finance, and legal in these transactions.
- Develop a Deal Desk forum of internal stakeholders to maximize deal value and ensure proper oversight by relevant departments (Finance, Legal, Product, InfoSec).
- Drive best practices and enablement to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around these
- Manage current and future state quote-to-close processes, including quote creation, quote approval, contract generation, contract signatures, contract management, and order completion.
- Create, deploy and own the Deal Desk policies for new business acquisition and renewal contracts; ensure compliance is established and executed across the board.
Skills you’ll bring:
- 5-7 Years relevant experience in Deal Desk, Legal, Technical Accounting, or Sales Operations.
- Deep understanding of the customer lifecycle, upsell/ expansion, and customer retention; extensive experience working with the customer directly or customer support function.
- Excellent analytical and data skills
- Experience in ASC 606 framework implementation or equivalent for a pre-IPO preparation company; experience in providing guidance related to the pricing and deal profitability.
- Experience with Salesforce and Salesforce CPQ (or other quoting systems) working directly with Sales Reps and Sales Leadership on standard and non-standard deals, the RFX deliverables.
- Deep understanding of SaaS contract structuring and ability to communicate potential financial and business impacts
- Experience in leading internal Deal Desk forums; familiarity with the GAAP and best practice revenue recognition criteria.
Benefits and perks:
- Competitive salary and equity
- 100% employee coverage for medical, dental and vision premiums
- Short and long term disability benefits at no cost to the employee
- Basic life and AD&D insurance at no cost to the employee
- 401K Plan (Pre-tax and Roth)
- 4 weeks of paid time off and work/life balance
- Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
- Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
- Join a community of fellow Rollers as a member of one of our Employee Resource Groups
- Ample opportunities to volunteer with local organizations with NextRoll Gives Back
About AdRoll
AdRoll, a division of NextRoll, is a leading marketing automation platform that gives growing ecommerce brands the power to connect with people everywhere they go online.The AdRoll Platform is fueled by our pioneering use of machine learning to analyze real-time performance advertising data – and that early work is why more than 120k brands have relied on us since 2007. We believe in giving every ecommerce marketer across fashion, beauty, health & wellness, travel, and more, the marketing automation – aka superpowers – they need to connect with customers and grow their business.
We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please notify us to request accommodation.
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