Director of Sales Enablement, Onboarding Programs at TripActions

| San Francisco
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We are seeking a highly motivated and energetic Director of Sales Enablement, Onboarding Programs to join our Palo-Alto-based Field Enablement team (Sales & Customer Success) to help create and drive the onboarding of our new hires. Job one will be to accelerate ramp and maximize efficiency of the global sales team primarily through creation of the 30-60-90 day program that will include the design and architecture of the overall program, training, content and metrics. You’ll also collaborate with Sales Segment leaders to determine expectations/objectives for the 90 day experience.

The ideal candidate will have a demonstrated ability and desire to perform hands-on, roll-up-your-sleeves level that will help transform our sales organization. You’ll have spent time working with a fast-paced hyper-growth oriented SaaS Sales teams and be competent in leading your own team. Finally, you’ll have experience establishing global programs that can be executed regionally in conjunction with headquarters.

What You'll Do:

  • Design, deliver, and measure 30/60/90 day onboarding programs comprised of in-classroom training, self-paced learning, peer mentorship program, demo certification, and weeklong Bootcamp for new Sales Development Representatives, Account Executives and Customer Success Managers
  • Inspire and educate our new field hires, integrating the building blocks for their role-specific learning path
  • Lead and grow a team of enablement professionals including trainers and instructional designers
  • Establish key performance indicators to track sales training program efficacy; work with vendors and Sales Operations team to further develop and maintain KPIs, dashboards, and reporting to drive curriculum improvements.
  • Collaborate to react quickly to any decrease in metrics, putting a plan into place with stakeholders to make immediate improvements.
  • Partner with Sales Leadership to identify knowledge and skill gaps across the field team and roll out targeted programs
  • Partner with the rest of the TripActions organization, including HR and Marketing to operationalize and scale onboarding

 What We're Looking For:

  • 12+ years of experience blending sales, sales enablement and marketing experience
  • Familiarity with formal sales methodologies such as Challenger Sales, Sandler Sales, and SPIN preferred
  • Proven track record in creating, delivering, and training successfully with measurable results in fast paced environments
  • Proven track record of working with and influencing sales members and executives
  • Strong ability to represent concepts, as well as summarize and communicate complex ideas into curriculum with a strong sense of how sales professionals think, operate and absorb training
  • Strong process and analytical skills to identify inefficiencies and create improvements
  • Ability to thrive in a dynamic and changing environment
  • You have a collaborative working style, experience working across the company with teams of varied size to achieve common goals
  • Experience in fast-growth, SaaS startup environments highly desired
  • MBA Preferred or equivalent in relevant work experience
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Right in the heart of Chinatown, SF - lots of hustle and bustle. We have great restaurants nearby and we're easily accessible by public transportation

An Insider's view of TripActions

How does your team reward individual success?

SHOUT-OUTS, SPIFFS, TEAM EVENTS. If you have top bookings - you get to wear the money jacket for the whole month!

Xander Garovi

Commercial Account Executive

How do you collaborate with other teams in the company?

There is a lot of collaboration, especially with Account Executives. We partner with them to find out the best strategies for outreach and how to best position the sell in order to optimize success in the deal.

Melissa Lord

Sales Development Representative

What are some things you learned at the company?

Being at TripActions has been the biggest learning experience in my career. One of the biggest things I’ve learned is adaptability. The company/team/role has changed so much from the time I’ve started and it’s been amazing to see it grow into what it is today.

Leighann Yamami

Senior Talent Acquisition Partner

What is your vision for the company?

Too often we blame technology for making our lives hectic and friction-filled - however, we fail to recognize, we are the ones creating the technology. TripActions is flipping the script, using technology to build real human connection.

Ryan Patrick O'Neill (RPO)

Senior Alliances Manager

What are TripActions Perks + Benefits

TripActions Benefits Overview

Competitive salary
Health: Medical, dental and vision
Food: Catered meals and drinks
Stock: Be invested in our future
Savings: Take advantage of our 401K matching
Travel: $2000 personal travel stipend to use on the app every year
Commuter benefits: Pre-tax benefit plus a $1000 yearly transportation stipend
People: Friendly, nice, and smart coworkers
Work/life balance: Take time off when you need it with an open vacation policy.
Location: WeWork located in the heart of SF

Culture
Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Thursday. Employees get free lunch on Monday, Wednesday, Friday.
Professional Development Benefits
Diversity Program
Mentorship Program
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