EMEA - Renewals Account Manager
Company Description
Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation. Zscaler has been a leader in Gartner’s MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well positioned to dominate this massively growing cloud security market.
The Zscaler Sales Culture
Winning Technology and Products -We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 70B + TAM by releasing new products every year.
Investing in People – A well-funded and world-class Sales Strategy and Enablement Team to help you succeed. Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.
Supportive Leadership – An industry leading leadership team with strong values, off the chart business acumen that will help you succeed quickly, while providing mentorship and career growth.
Competitive; We Play to Win – We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.
Job Description
The Renewals Representative will play a key role in driving customer renewals and upsell of new business opportunities for EMEA by qualifying and nurturing an installed base in support of our rapidly growing business. Zscaler is a SaaS company operating in a high growth market that leverages the Annual Recurring Revenue (ARR) model to fuel its growth. Come grow your career in the Cloud vertical by helping us enable our customers to achieve success.
Responsibilities include:
- Manage all renewals in the assigned territory including:
- Quotes, including Coterminous values
- Multi-year Upsell
- Product Cross-sells
- Collaboration with Customer Success Managers, Regional Sales Managers, Inside Sales, and Partners
- Submit accurate and timely forecast through Salesforce.com
- Review dashboards and renewals process timelines to ensure proactive engagements and drive on-time renewals
- Develop and nurture customers to become advocates on behalf of Zscaler
- Demonstrate a fundamental understanding of Zscaler’s technology and articulate the advantages of our solution against competitors
- Coordinate the engagement of other Zscaler resources within the account including Pre-Sales, Support, Professional Services, Product Management
- Work within existing renewals database and collaborate with Sales Operations and IT to drive process and systems improvements and best practices
Qualifications
Desired Skills
- Good understanding of security fundamentals such as Firewalls, Proxies, and Web Security Gateways
- Proven ability to learn new technology quickly, adapt to changing needs, and possess strong analytical skills
- Highly motivated self-starter with competitive personality and strong attention to detail
- Team player who possesses a desire and ability to work in a fast-paced, goal-oriented high growth sales environment
- Exceptional communication skills, both oral and written, coupled with excellent listening skills
- Experience with Apttus and Salesforce.com
- Business Fluent in an additional European Language
Education and Experience
- Bachelor’s degree in Engineering or Business
Additional Information
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Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.