GTM Strategy & Operations, Senior Manager/ Director
About Faire
Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
This is an opportunity to help define and build our GTM Strategy & Operations function. You will help establish our sales strategy roadmap, improve sales productivity, and accomplish strategic projects to empower our Sales teams to be engaged in targeting and closing valuable brand partnerships. You will work on both our Outbound and Inbound sales strategies, including quota and compensation design, lead generation, book of business and territory planning, deal desk, strategic planning, and key analytical diagnostics. You’ll have the chance to lead critical projects end to end -- from working on strategic planning and analysis, to presenting your recommendations to Faire’s leadership team and working cross-functionally with our Product, Sales, Operations, Marketing, and Finance teams on implementation.
In this role, you'll operate as a player-coach developing and leading a team of hard-working individuals while also executing directly on high-impact analytical, strategic and operational initiatives in a fast-paced, highly collaborative, and data conscious environment. This is an opportunity to work at the forefront of Faire’s success by accelerating supply growth, including new markets and verticals, and ensuring that we are the leading destination for retailers all over the world.
What you'll do
- Develop, refine, and complete go-to-market and expansion strategies partnering with Sales, Product, Finance, Operations, and Marketing
- Structure complex and ambiguous strategic problems
- Identify issues, develop hypotheses, and complete in-depth analyses to translate data into meaningful insights and make recommendations to Faire’s leadership team based on your findings
- Enable our organization to continue to be highly data-driven as we scale by performing ad hoc analyses, conducting research, and building reports and KPI dashboards for real-time monitoring of performance
- Develop effective and scalable operational processes and fill operational gaps
Qualifications
- A Bachelor’s degree and 6+ years of experience including operating experience in GTM Strategy & Operations ideally at a high growth startup and/or marketplace business
- Technical experience in consulting, investment banking, private equity, business operations, and/or business analytics
- Strong people leadership skills and previous experience hiring and scaling a team
- You are highly analytical and data-driven -- you can complete complex analyses, define critical metrics, size opportunity areas, and measure and report on performance across the business
- You can think across multiple dimensions of a business (Sales, Product, Marketing) and work cross-functionally to deliver results
- Ability to flex between analytical, strategic and operational aspects of the job
- Ability to both lead and execute
- Resourceful and happy to roll up your sleeves to get any job done
- You want to work in a fast-paced environment with constant change
- Knowledge of SQL strongly preferred
Why you’ll love working at Faire
- We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
- We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
- We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
- We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.